Commercial Insurance Product Management Lead

Help shape the future as a
Commercial Insurance Product Management Lead.
For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.

Your Role
Joining the CGU Underwriting & Product Team as a Lead Specialist, you'll play a pivotal role in shaping and executing the operational plan for the end-to-end lifecycle management of individual products and entire product classes. This role is central to ensuring our products are not only aligned with the department's overall product strategy but also meet all regulatory, legislative, and reinsurance treaty requirements. You'll be accountable for ensuring our offerings deliver on customer expectations while driving key operational objectives related to product health, customer growth, and retention.

Leveraging comprehensive data and market research, you'll guide product enhancements that support strategic goals and improve performance across the portfolio. Beyond lifecycle management, you'll influence the definition of strategy and vision for both individual products and broader product classes. You'll be instrumental in identifying and implementing business improvements, while fostering collaboration across distribution, portfolio, digital, and other cross-functional teams.

Working closely with a wide range of stakeholders, you'll help build market-leading products on new technology platforms, significantly impacting product performance and profitability across IAG's portfolio. Success in this role requires strategic thinking, strong commercial acumen, and the ability to balance innovation with regulatory obligations, all while championing collaboration to achieve business objectives and elevate product effectiveness.

This is a permanent opportunity, and we welcome applicants from Gadigal Country (Sydney) and Naarm (Melbourne).
About You

• 5+ years of product management experience within an insurance based legal practice or large-scale insurer or financial services organisation, preferably in commercial lines insurance, including but not limited to Liability, Construction & Engineering, SME, ISR or Professional Indemnity.
• Deep knowledge of insurance product structure and experience in drafting insurance products.
• Strong ability to integrate inputs from underwriting, portfolio management, distribution and pricing to optimise product lifecycles and profitability.
• Demonstrated experience influencing product strategy, design, governance, and pricing across multiple product classes and stakeholder groups.
• Relevant tertiary qualifications in law, finance, insurance, or related fields, with industry certifications such as ANZIIF preferred.
• Excellent communication, negotiation, strategic thinking, and stakeholder coordination skills, with a customer-centric and innovation-driven mindset.

Applications close Sunday 12 October, 23:59pm AEDT.
Joining CGU, you'll have access to a raft of benefits from across the Group:

• Boosted superannuation with 13% as standard
• Up to 50% off personal insurance, including home and motor insurance
• Work from home and many more flexibility options with myFlex
• Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement
• Inclusive leave such as public holiday swap and gender affirmation leave
• Dedicated career growth programs, including the award-winning IAG Academy
• Discounts on every day and special occasion items
• Great employee network communities
• Award-winning recognition and reward program
• employment type eligibility criteria apply

About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We're ready for you. Apply today.