Medical Receptionist and Administrator

2 days ago

Brookvale New South Wales, Australia Northern Beaches Clinical Research Full time $60,000 - $80,000 per year

We are looking for a motivated and professional Receptionist and administration professional to join the team at our Brookvale Clinical Research Site.

This role will be the first point of contact for patients visiting the site as well as assisting the Clinical Trial Coordinators with data entry and other administrative duties.

Role tasks & responsibilities:

  • Greet and assist patients and visitors, ensuring a professional and welcoming experience.
  • Manage the scheduling of patient appointments and maintain the appointment calendar.
  • Confirm patient appointments and provide guidance on study procedures and reschedule appointments if necessary.
  • Collect and record basic patient information in accordance with protocol and privacy regulations.
  • Respond to general patient inquiries about visits and procedures, escalating complex questions to the clinical team.
  • Monitor, organize, and replenish site supplies.
  • Ensure all supplies are within expiration dates and stored according to study requirements and health regulations.
  • Request restocking of materials as needed and maintain accurate inventory records.
  • Assist in generating simple reports related to study activities or inventory.
  • Play a key role in accurate data collection and keep reliable project documentation and records
  • Collection of data in accordance with GCP standards
  • Provide administrative support for investigator meetings
  • Setup and maintain trial information on site CTMS, as well as physical trial documentation collection and quality checks
  • Assist in study budget and expense management, oversight the site payment and vendor payment
  • Working closely within a team of Clinical Research Coordinators, Nurses, Phlebotomists, Doctors and the Site Director
  • Keeping meticulous records for every patient and sample
  • Delivering documentation within strict turnaround times
  • Assist with other duties as required, e.g. calibration & equipment checks

The successful candidate will have the following skills/experience:

  • Certificate or Diploma in Pathology, Biomedical Science or a related field
  • Experience in Clinical Trials is highly desired
  • High attention to detail and ability to correctly manage and import patient/trial data
  • Well-developed interpersonal skills and the ability to communicate effectively and work productively in a team environment
  • Possess strong time management and attention to detail
  • Demonstrate a high level of commitment to the principles of quality management and continuous quality improvement

About the Company:

Canopy Clinical Research is a dedicated, multi-site, private Clinical Trials network on the East-coast of Australia. We conduct trials on a broad therapeutic range, from Phase 1 through to Phase 4. We excel in generalist studies with a large volunteer recruitment pool and have proven to be equally capable in delivering results for more specialist indications requiring patients.

If this opportunity interests you, please apply with your current CV.

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