Vehicle Service Agent

2 weeks ago

Melbourne, Victoria, Australia Karmo Full time $60,000 - $80,000 per year

As a Vehicle Agent, you'll be the backbone of our fleet operations, ensuring vehicles are prepared, serviced, and ready to deliver an exceptional customer experience:

What You'll Be Doing

  • Coordinate vehicle preparation to meet company and customer standards.
  • Ensure vehicles are clean, fuelled, roadworthy, and parked for easy collection.
  • Install and verify tracking devices during preparation.
  • Manage handover preparation, including removing trackers and verifying vehicle condition.
  • Perform regular vehicle audits for quality, safety, and compliance.
  • Maintain accurate documentation including registration and service history.
  • Monitor stock levels for preparation materials and supplies.
  • Conduct daily yard checks and manage key control.
  • Work closely with Fleet and Location teams to ensure seamless operations.

Experience & Qualifications

  • Attention to detail in vehicle preparation and auditing.
  • Effective time management to meet deadlines.
  • Familiarity with vehicle preparation, servicing intervals, and basic vehicle checks.
  • Problem-solving skills to address operational challenges.
  • Ability to work effectively within a team environment.
  • Basic understanding of automotive safety standards and regulations.
  • Experience working with Telematics and tracking devices.
  • Experience in inventory management and auditing.
  • Current valid Driver's Licence

What's In It For You?

  • Competitive salary + Superannuation.
  • Friends and Family Subscription Discount.
  • Be part of a fast-growing, innovative automotive business.
  • Work with a supportive team that values quality and safety.
  • Hands-on role with real impact in fleet operations.

About The Company

Karmo is Australia's largest car subscription provider, leading a fast-growing movement toward flexible, affordable, and convenient vehicle access. Our innovative model lets customers regularly swap cars to suit their changing needs—offering a smarter alternative to traditional car ownership. At Karmo, we're more than a business—we're a team of forward-thinking individuals shaping the future of mobility. We foster a collaborative, inclusive work culture where ideas are valued, growth is supported, and innovation thrives.

How To Apply

If this role sounds like you, please click on the apply button & follow the prompts. We will get in touch if you are shortlisted for this opportunity.

*You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria. All shortlisted applicants will be required to undertake a pre-employment check including police and medical check*

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