Delivery Manager

Help us deliver like never before

We're delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.  

About the opportunity

The Delivery Manager manages the operations of a Delivery Centre and associated network effectively and professionally, in order to achieve a high quality, reliable, efficient and cost-effective delivery service. 

You'll also

• Lead by example to motivate staff to work as one team encompassing the enterprise values and develop a "customer first" service culture.
• On a daily basis, direct and control all processing and support activities to ensure service standards, operational and performance objectives are met.
• Monitor mail/parcel delivery and analyse performance against the delivery plan, major trends and key performance indicators over time, to drive decision-making, support daily team discussions, and identify opportunities for improvement.
• Facilitate change and innovation within the workplace, including implementation and monitoring of processes and systems.
• Driver safety initiatives and embed a proactive safety culture through trend analysis, risk assessment, and compliance with OH&S policies.
• Build a culture of continuous improvement and foster strong team engagement through a clear communication and transformational leadership.
• Continuously seek to reduce costs and improve service performance.

About you

• We're looking for candidates that are motivated and able to bring the best out of people under their leadership.

• A demonstrated ability to create a safety culture and lead diverse teams effectively.

• E
  xperience in managing industrial relations conflicts and union negotiations.
• People management experience in a logistics, retail or operational environment across multiple shifts.
• Capability to foster positive outcomes through stakeholder collaboration.
• Proficiency in facilitating change in a high-pressure business environment.
• Leadership experience in implementing cost reductions and efficiency initiatives.
• Strong financial/business management knowledge, including KPIs.
• Commitment to upholding HR policies and procedures.

How we'll deliver for you
 

At Australia Post, we're proud to be a trusted, inclusive, and forward-thinking organisation that reflects the communities we serve. Joining our team means being part of a culture built on our core values—Trust, Inclusivity, Empowerment, and Safety—our TIES that bind us together. 

• Join an iconic Australian brand and leading logistics organisation with over 200 years of trusted service.
• Excellent career development and long-term growth opportunities
• The chance to shape a national logistics network with real-world impact.
• Take advantage of employee perks, including discounts on products and services, and wellness support.
• Contribute to a team that delivers essential services to communities across Australia

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest org

anisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on
 

.