Solution Delivery Lead

We are seeking an experienced and driven Solution Delivery Lead to join our Innovation & Delivery team.

This is a unique opportunity to lead the delivery of business-critical systems that interpret physical spaces and ensure services are delivered where and when they are needed.

As a delivery leader, you'll combine strategic oversight with hands-on expertise, guiding initiatives from concept to completion and ensuring that high-quality solutions are delivered on time, on budget, and with measurable impact.

Your role isn't just about systems—it's about people, progress, and purpose. You'll foster collaboration across teams, vendors, and the product owner; inspire innovative, human-centred solutions; and embed agile practices to drive continuous improvement.

If you're looking for a career-defining role where you can lead delivery that truly matters, this is it.

As Solution Delivery Lead, you'll own the end-to-end delivery process—from concept through to release—leading from the front while also rolling up your sleeves to get hands-on across multi-disciplinary activities.

Your responsibilities will include:

• Lead agile delivery of systems and business initiatives, running and actively participating in agile sprints to drive fast, iterative progress.
• Work closely with a team utilising JavaScript, Python, Vue, Ansible, Django, and Flutter, supported by a Postgres database, to deliver end-to-end outcomes.
• Full lifecycle ownership – manage initiatives from planning through delivery, regression testing, release, and ongoing improvement.
• Business analysis & testing – partner with the Product Owner to perform requirements gathering, process mapping, testing coordination, and regression testing to ensure quality outcomes.
• Engage with stakeholders – communicate and collaborate effectively with business stakeholders and internal teams to align priorities and deliver solutions that meet real-world needs.
• Hands-on technical & documentation support, ensuring clarity, accuracy, and strong foundations for decision-making.
• Champion innovation and human-centred design, embedding agile frameworks and working towards best-practice change management.
• Promote accountability and governance – oversee scope, timelines, reporting, and resource allocation with transparency and precision.
• Foster collaboration and team culture, motivating colleagues, enabling open communication, and maintaining focus on shared outcomes.

You're more than just a delivery manager—you're a hands-on delivery leader who thrives on taking ownership of the full software delivery process from start to finish.

You can balance strategic oversight with rolling up your sleeves to dive into detail, whether it's gathering requirements, coordinating testing, or engaging directly with business stakeholders.

To succeed in this role, you'll bring:

• Proven experience leading end-to-end software delivery, from requirements and design through to testing, release, and improvement.
• Strong skills in business analysis, including requirements gathering, process mapping, and translating business needs into technical outcomes.
• Demonstrated ability to plan, lead, and undertake testing activities, including execution and regression testing.
• Hands-on experience with agile frameworks, including running and actively participating in sprints.
• Excellent stakeholder engagement skills, with the ability to confidently collaborate with insurers, regulators, vendors, and internal teams.
• Strong written and verbal communication skills, with the ability to translate complex concepts for different audiences.
• A collaborative, adaptable mindset, able to thrive in dynamic environments where priorities evolve.
• A track record of inspiring teams, building trust, and driving accountability to deliver quality results on time.