Sales Manager

1 week ago


Mornington Peninsula, Australia RAW Travel Full time $90,000 - $120,000 per year

About us

RAW Travel is a renowned tour operator specialising in iconic walking adventures across the globe. We're proud trailblazers in the travel industry, recognised as the first hiking company to achieve the prestigious B-Corp certification. Our mission? To inspire and innovate with transformative journeys that benefit both people and the planet.

With over 20 years of experience, we're deeply passionate about sustainable, authentic travel. Our dedicated destination experts are avid walkers themselves, offering unparalleled expertise to our loyal client base. From personal service to responsible business practices, we aim to create meaningful experiences for every traveler.

About the role

As Sales Manager, you'll lead and inspire a team of destination experts, driving RAW Travel's sales success while ensuring exceptional customer experiences. You'll play a key role in motivating the team to exceed revenue targets, cultivating a positive and fun work environment, and working closely with other departments to align goals.

What you'll be doing

  • Deliver exceptional customer service with outstanding communication and interpersonal skills.
  • Develop and execute initiatives to exceed revenue targets, attract new business, increase productivity, improve NPS scores, and meet profitability goals.
  • Lead a diverse team, fostering positive and productive working relationships.
  • Implement strategies and processes to streamline team workflows.
  • Identify and resolve client issues, ensuring their expectations are met or exceeded.
  • Provide strategic advice on future trends and proactively manage potential challenges.
  • Initiate and coordinate staff and client incentive programs.
  • Manage CRM systems and report on KPIs and business trends.
  • Collaborate with the Marketing Manager to align sales goals with marketing initiatives, campaign planning, and lead-generation strategies.
  • Work closely with the Finance Manager to achieve sales and financial objectives.
  • Partner with the Operations Manager to ensure sales commitments align with operational capacity
  • Actively lead and promote the company's core values.
  • Participate in company events such as talks or hiking activities.

Who we're looking for

  • 3+ years experience in sales/customer service preferably within the travel industry.
  • 3+ years of sales management experience leading a diverse team.
  • Well-developed people management skills with a high level of empathy and skill in recruitment, performance management and employee development.
  • Tech savvy with aptitude and experience with CRM, travel industry systems and Google Drive documents (Insightly CRM & VT desirable)
  • Exceptional telephone manner and web-based sales experience.
  • Ideally first-hand (travel) knowledge of RAW Travel's destinations and hiking.
  • Demonstrated experience in business planning, budgeting, costing and forecasting.
  • Experience setting targets and reporting on progress.
  • A self-directed decision-maker with excellent organisational, time management skills and attention to detail.
  • Grasp and curiosity of adventure products, processes, the industry and competition, and the market for this style of travel product with an ability to craft new USPs.
  • Proven ability to implement new, alternative and innovative ideas for achieving targets, attracting sales leads, and driving business revenue.
  • An approachable and natural leader with a knack for identifying solutions and a desire to improve yourself and the team.
  • The ability to work autonomously, prioritise, be resourceful, make effective decisions and be self-motivated to achieve results.
  • Experience with managing and working in a semi-remote team.

What we offer

At RAW Travel, we are committed to supporting our employees' professional and personal growth. In addition to a competitive salary, you'll enjoy:

  • Opportunities for career development and skills training
  • A flexible work environment with a focus on work-life balance including monthly RDOs
  • A vibrant company culture with regular team events and activities
  • A wellness allowances to cover the cost of gym memberships
  • Opportunities to travel for work and discounts on our sustainable travel packages and products
  • A purpose driven business balancing people and planet with profit

If you're ready to join our mission and make a positive impact apply now.


  • Sales Manager

    2 weeks ago


    Mornington Peninsula, Australia Autosports Group Full time $90,000 - $120,000 per year

    About Us:Ducati Mornington, part of the Autosports Group, is passionate about delivering the ultimate motorcycling experience. We offer world-class motorcycles, exceptional customer service, and a dynamic dealership environment. We are seeking a motivated and experienced Sales Manager to lead both our Sales and Service teams, ensuring our customers receive...

  • Sales Manager

    22 hours ago


    Mornington Peninsula, Australia Blue Croc Group Full time $100,000 - $120,000 per year

    Sales Area Manager – Lead the Team. Drive Results. Own the Region.Location: Mornington VICType: Full-TimeCompany: Blue Croc ManufacturingAt Blue Croc Manufacturing, we're leading the way in premium pool fencing, balustrades, and custom aluminium solutions. With rapid growth and a strong client base across Victoria, we're looking for a...

  • Wholesale Sales

    1 week ago


    Mornington Peninsula, Australia Kollab Pty Ltd Full time $90,000 - $120,000 per year

    The Wholesale Sales & Business Development Manager is responsible for driving domestic wholesale growth and leading targeted international expansion, while building brand recognition and reach for long-term sustainability. The role manages and develops relationships with existing wholesale accounts, identifies new opportunities across retail verticals, and...

  • Sales Rep

    2 weeks ago


    Mornington Peninsula, Australia Hymark Trading Full time $90,000 - $120,000 per year

    BDM / Sales RepresentativeDromana, Melbourne VICHymark Trading are a national distributor of industrial Safety equipment, PPE and Workwear across numerous industries and have been operating for 30 years. We are continually growing our national presence and are well known for maintaining strong client relationships and offering quality brands at competitive...


  • Mornington Peninsula, Australia i-Pharm Consulting Australia Pty Ltd Full time $90,000 - $120,000 per year

    Medical Sales Rep Opportunity - VIC South - Mornington Peninsula TerritoryJoin a high-performing & successful sales team as a Medical Sales Representative, focusing on General Practitioners and allied healthcare professionals in South Victoria, managing a Mornington Peninsula territory. You must be based close to territory or willing to relocate to be...


  • Mornington Peninsula, Australia i-Pharm Consulting Full time $90,000 - $120,000 per year

    Medical Sales Rep Opportunity - VIC South - Mornington Peninsula TerritoryJoin a high-performing & successful sales team as a Medical Sales Representative, focusing on General Practitioners and allied healthcare professionals inSouth Victoria,managing aMornington Peninsula territory. You must be based close to territory or willing to relocate to be...


  • Mornington Peninsula, Australia Hymark Trading Full time $16,640 - $16,896 per year

    TELEMARKETER PPE SALESDromana, Melbourne VICHymark Trading are a national distributor of industrial Safety equipment, PPE and Workwear across numerous industries and have been operating for 30 years. We are continually growing our national presence and are well known for maintaining strong client relationships and offering quality brands at competitive...


  • Mornington Peninsula, Australia Wurth Australia Full time

    **Mornington Peninsula** Its that feeling you get when you're ready for a successful selling day ahead. That feeling of excitement as you step into your company vehicle. That feeling that you know you are part of a 14.4billion Euro family company one who is the largest employer of direct selling staff globally. You're prepared to hunt down new customers and...


  • Mornington Peninsula, Australia Mercedes-Benz Mornington Full time $90,000 - $120,000 per year

    Your Chance to Shine with a Multi-Award Winning TeamUnder new ownership and dynamic management, now is the perfect time to take the next step in your career. Join the renowned Mercedes-Benz Berwick & Mercedes-Benz Waverley team as we expand our success and take the wheel at Mercedes-Benz Brighton & Mercedes-Benz Mornington.This is your opportunity to become...


  • Mornington Peninsula, Australia Mornington Dealership Pty Ltd Full time $90,000 - $120,000 per year

    New Vehicle Sales Consultant - Mornington MG & HyundaiTHE TONY WHITE GROUP:With over $4 billion in annual turnover and 2,800 people across 130 sites, the Tony White Group (TWG) is the largest privately-owned automotive retail group in Australia. We're led by an experienced and agile executive team who recognise that great people are key to our continuing...