Business Analyst

Reference Number: 4042

Category: Management & Administration

Department: Information Technology

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

EMR services:

• Provides application support for the Cerner millennium clinical system

• Responsible for business continuity and system outage management

• Positive collaborative and innovative team environment

• Collaborating with clinicians to co-design new ways of working in a digital environment

About the role

The Business Analyst will be responsible for analysing and documenting people's current workflows and how they would like to use technology to support their work practices in the future. It will also be responsible for managing the agile delivery of specific development projects, from business case to benefits realisation, and championing the introduction of agile work practices into the EMR and ICT department.

Other duties include:

• Assist in facilitating workshops and meetings with decision makers, systems owners, and end user.

• Define and document clinical, operational, and financial objectives and requirements.

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.

• Work with product and industry subject matter experts in order to understand and propose new business processes.

• Participate in design sessions to develop future state business processes and information flows.

• Assist in developing business cases and business benefits plans and developing metrics and methodology for assessing realisation of benefits.

• Participate in or lead application development projects following a scrum methodology to rapidly establish and deploy a minimal viable product.

• Write testable user requirements, user stories and technical requirements.

• Responsible for measurement of benefits realisation of implemented products

About you

We are looking for a team member who is/has:

• Enthusiastic

• Motivated

• Passion for digital transformation

• Innovative

• Excellent analytical skills

• Excellent communication skills

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.

• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.

• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.

• Mentoring and career development opportunities.

Work with us

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don't meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Lynne Keith, EMR Services Manager at

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: 24 September 2025