Scheduling Coordinator

2 days ago

Townsville, Queensland, Australia Alliance Australia Full time $60,000 - $80,000 per year

About Alliance Community

Alliance Community, a division of Alliance Australia, is one of Australia's leading providers of premium community supports and is an NDIS registered provider. Together, we have a collective 130 years' experience recruiting Australia's best team of nurses, aged care workers, disability and other specialist support staff across the country.

About the role

Known within Alliance Australia as Scheduling Coordinator, this role will be responsible for:

  • Database Management – Creating and maintaining relevant client and Support Worker records and ensuring real time data is reflective of currency.
  • Coordination of Rosters – Coordinate and finalise support worker rosters and visits schedule in a timely manner – matching appropriate personnel to meet client needs.
  • Quality Management – contribute to maintenance of relevant compliance checks and escalate staffing/client trends.
  • Collaboration – Strong collaboration with internal and external stakeholders.

About you

The main requirement for this role is prior experience working in the Community Care Sector  either in Administration, Rostering & Scheduling or directly in the field.

Other key requirements of the role:

  • Excellent communication skills – dealing with clients, internal teams (Support Workers etc.) and external stakeholders.
  • Empathy and Patience – you will be dealing the more vulnerable people in our community.
  • Relationship Building – you need to have strong influencing skills and the ability to build and develop key relationships.
  • Solid Computer Skills – Microsoft Office & Database Management

Benefits

The main benefit of this role is the opportunity to work for an organisation that has a proven track record of developing and growing staff with a history of promoting from within.

Other benefits:

  • Feel good factor – work for a business that genuinely makes a difference to the lives of people in need.
  • 22 days annual leave – 1 extra day between Christmas and New Years and 1 for your Birthday
  • Market Leading parental leave – 26 weeks full pay
  • Other corporate benefits including Fitness Passport, Employee Assistance Programs, Health Benefits, Salary Packaging and more.

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