Academic Support Coordinator

Overview:

• Part-time, 12 months fixed term role

• Circa $117K (prorata)+ 12% Superannuation

• The role focuses on delivering tailored academic and pastoral support, helping students succeed, and building a strong sense of belonging within a supportive learning environment.

• Excellent office location - Franklin Street, Melbourne | Hybrid working

• Our Values - Passion | Impact | Inclusion | Integrity | Imagination | Courage

About RMIT University Pathways (RMIT UP)

RMIT UP, owned by RMIT University, provides education solutions for students, academics, and professionals in Australia and globally.

Our mission is to offer transformative learning experiences and pathways that open global opportunities, guided by RMIT's values of inclusion, imagination, integrity, courage, passion, and impact. We place student and customer experience at the forefront of everything we do.

Our key programs include Foundation Studies, ELICOS English for Academic Purposes (EAP), language testing, and Informit, a leading research database focused on Australasian content.

About the role

As Academic Support Coordinator, you will design and deliver an integrated program of academic support that responds to the diverse learning needs, cultural backgrounds, and goals of students. Your responsibilities will include subject specific mentoring, running targeted workshops, supporting students at risk, and collaborating with professional and teaching staff to address emerging challenges. A strong focus of the role is early intervention, helping students particularly younger and underperforming learners—overcome barriers to success and articulate smoothly to their next stage of study. You will also play a key role in fostering student engagement and wellbeing, connecting with RMIT's extensive support services, and contributing to initiatives that drive retention, engagement, and overall student success.

About You

You will bring:

• A relevant tertiary qualification at postgraduate level (Education, Applied Linguistics, TESOL or related discipline).

• Experience teaching international students, particularly in ELICOS, VCE or Foundation Studies.

• Strong knowledge of curriculum design, learning support strategies and student-centred approaches.

• Demonstrated ability to identify and support students at risk, including Under 18s.

• Excellent interpersonal and mentoring skills with the ability to build rapport across diverse cultural backgrounds.

• A collaborative approach, working effectively with academic and professional staff to support student success.

• Well-developed problem-solving, organisation and reporting skills.

• Knowledge of compliance frameworks in the international education sector.

• Proficiency with MS Office and experience using student management systems and online learning platforms.

What we offer you

We value our people and are committed to providing a supportive, inclusive, and rewarding work environment. As part of our team, you'll enjoy:

• Salary Packaging Options and exclusive employee discounts at leading retailers.

• A strong focus on health and wellbeing, including RMIT-subsidised gym memberships, Employee Assistance Program (EAP) access and discounted childcare options.

• Access to professional development opportunities, such as training, upskilling, leadership programs, and LinkedIn Learning.

• A positive workplace culture with a staff reward program, and a staff wellbeing program.

To Apply

• Please submit your CV and a cover letter addressing your suitability for this position by clicking on the 'Apply' link. Cover letters should be addressed to HR

• Email HR:

(Please note: Applications will NOT be accepted via this email. To apply, submit your application via our website's careers page

.)

• For more details, refer to the Position Description:

Pre-employment Checks: Appointment is subject to a successful Working with Children Check and National Police Check

Our Commitment to Inclusion

At RMIT UP, we foster a culture of safety, wellbeing, and inclusion, ensuring everyone feels valued and respected. We embrace diversity and treat all individuals with fairness, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspectives, or experiences.

We are an equal opportunity employer committed to being a child-safe organisation. We actively encourage applications from all sectors of the community, including Aboriginal and/or Torres Strait Islander candidates.

As a Disability Confident Recruitment Team, we are happy to adjust the recruitment process to meet accessibility needs. Please contact us at

with your preferred communication method, and we will be in touch to discuss your requirements.

Read our Child Safety Policy:

Child Safety Policy

We are a Circle Back Initiative Employer – we commit to responding to every applicant.

Applications Close:

14 Oct pm

RMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via

or visit our Careers page for more contact information -

.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.