Service Adviser

1 week ago

Hervey Bay Fraser Coast, Australia Pacific Gympie Full time $60,000 - $80,000 per year

Service Advisor Wanted – Join Our Dynamic Team

As a Service Adviser for Pacific Gympie you are part of the Pacific Gympie Dealership Group with 3 dealership locations between Gympie and the Sunshine Coast and you will have access to all of our brands such as GWM, Hyundai, Mitsubishi, Isuzu, Honda, Renault and JAC. The Pacific Gympie dealership group is family-owned and has been operating for over 20 years in the Gympie and Sunshine Coast region and provides jobs to over 90 people locally. You will be joining a friendly, and positive team who are passionate about all things automotive, achieving exceptional customer satisfaction and achieving high results.

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced automotive environment? We're looking for an experienced and enthusiastic Service Advisor to be the face of our service department and help drive our customer satisfaction to new heights

Location: Gympie

Employment Type: Full-time

Salary: Competitive, based on experience + performance incentives

What You'll Do:

  • Greet customers and assist with their service needs in a professional and friendly manner
  • Coordinate vehicle service and repair bookings efficiently
  • Communicate clearly with technicians and keep customers informed on job progress
  • Provide accurate cost and time estimates for vehicle services
  • Process invoices and handle warranty claims
  • Maintain strong relationships with customers to encourage repeat business

What You'll Bring:

  • Previous experience in a similar role within the automotive industry
  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Ability to multi-task and work under pressure
  • A genuine passion for providing exceptional customer service
  • Basic mechanical knowledge is highly desirable
  • A current driver's license (mandatory)

What We Offer:

  • Supportive and friendly team environment
  • Ongoing training and development opportunities
  • Career growth in a reputable and growing dealership
  • Employee discounts and incentives

Join a team where your efforts are valued, your growth is supported, and your passion for cars and customer care can shine.

Apply Now and take the next step in your automotive career

TO APPLY please submit your resume/CV and a cover letter introducing yourself and telling us why you would be a good fit with our business.

Only successful candidates will be contact

A happy workplace is a thriving one. We aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

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