Customer Advisor

1 day ago

Geelong, Victoria, Australia Bendigo Bank Full time $60,000 - $80,000 per year

It starts here. With Bendigo Bank… and you.

We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.

Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.

Whether you're assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives.

In this dynamic and high-impact role,
you'll make your mark by:

  • Exploring customers' needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch
  • Keeping up with constant change. You'll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings
  • Being the face of the branch and customer service. Become our customer's go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront
  • Embracing an attitude of lifelong learning. Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and external development opportunities
  • Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way

This is a
full-time maximum term contract,
position located in
Waurn Ponds.
Contract end date is
01/03/2026.

What you'll bring to the role

To succeed in this role, you'll consistently deliver exceptional customer service. We'd love you to have:

  • Experience in customer service environment and the ability to achieve targets
  • Strong attention to detail to ensure secure, accurate transactions with a risk mindset
  • Confidence to communicate with new and existing customers face to face and over the phone
  • Eagerness to understand and communicate what makes our bank different
  • Drive for collaboration - mateship is crucial for us to work together and achieve our goals
  • Experience in the banking and finance industry is a plus but certainly not essential

So, why work with us?

  • Want big impact that matters?
    Here, you'll know your work directly benefits the customers and communities we all serve.
  • Want to be more than just a number?
    Join a team that truly values you – and that gets more and more diverse, every day.
  • Want career opportunity and flexibility?
    You can achieve so much here, with flexible policies and a team that believes in you.

You'll also get access to a great range of benefits, including:

  • Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
  • Take your learning to the next level through our corporate university 'BEN U'

We're making
better
, bigger. And we'll get there with you.

Think you're our newest customer service expert? Now's the time to set your sights even higher – on the future you and the future career you deserve.
Apply now

Please note - once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment. Please check your junk folder if the email is not received within 30 minutes.

We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don't hesitate to reach out if you require any adjustments to the application or interview processes.

You can find out more about our retail banking roles here - https://careers-

Screening and interviews may commence prior to closing date.

We are committed to responding to all candidates, regardless of the outcome of your application.

  • Customer Advisor Leave

    1 day ago

    Geelong, Victoria, Australia NAB - National Australia Bank Full time $60,000 - $80,000 per year

    Customer Advisor Leave & Relief - Geelong WestJob number: 803462Primary position location: VIC- Geelong & South West regionCategory: Banking & Financial ServicesCategory: Retail/ConsumerWork type: Permanent Part timeClosing at: Oct :55 AESTFavouritePart-time position based in our Geelong West Branch, providing support to Geelong City Centre, North Geelong,...

  • Research Advisor

    1 day ago

    Geelong, Victoria, Australia WorkSafe Victoria Full time $120,000 - $150,000 per year

    WorkSafe is Victoria's workplace health and safety regulator. We are also the workplace injury insurer. Our job is to reduce workplace harm and improve outcomes for injured workers. This is our promise to the Victorian community and the reason we exist.Research Advisor - Voice of Customer$120,908 per annum + 12% superannuationFull time, ongoing...

  • Human Resources Advisor

    1 week ago

    Geelong, Victoria, Australia Cultura Full time $60,000 - $90,000 per year

    Position summaryThe Human Resources (HR) Advisor is responsible for providing advice to Managers and employees across all stages of the employee life cycle. These functions include recruitment, onboarding, compliance, professional development, performance management, separation from the business and providing coaching support to supervisors across the...

  • HR Advisor

    1 week ago

    Geelong, Victoria, Australia The Cotton On Group Full time $80,000 - $120,000 per year

    Do you speak fashion? We're hiring, let's chatABOUT USBorn in Australia, loved around the world.At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a...

  • Service Manager

    5 days ago

    Geelong, Victoria, Australia Rex Gorell Family Group Full time $90,000 - $120,000 per year

    Rex Gorell Family Group has an exceptional opportunity available for an experienced Automotive Service Manager to join our multi-franchised dealership located in Geelong.Working within a fast paced and high volume vehicle repair & maintenance department, this role involves leading a team of advisors, technicians, and administrative staff whilst working...

  • BAS Return to Work Advisor

    2 weeks ago

    Geelong, Victoria, Australia Barwon Water Full time $80,000 - $120,000 per year

    Location: GeelongStatuses: ContractDuration: 3 yearsAbout the roleInjury management focussed leadership roleCommunity values centric organisationFlexible and supportive working optionsAre you looking to shape recovery strategies, influence policy, and support employees through their return to work journey? Help us champion a safer, more inclusive future at...

  • Account Manager

    3 days ago

    Geelong, Victoria, Australia Capral Limited Full time $90,000 - $120,000 per year

    Join Capral Aluminium – Setting the Benchmark in Aluminium Building Systems.Be a key contributor to your customers' success.About us:At Capral Aluminium, we don't just shape aluminium — we help shape Australia's future. As the nation's leading manufacturer and distributor of premium aluminium systems, we're driving innovation, sustainability and local...

  • Policy & Legislation Officer

    1 day ago

    Geelong, Victoria, Australia WorkSafe Victoria Full time $80,000 - $120,000 per year

    WorkSafe is Victoria's workplace health and safety regulator. We are also the workplace injury insurer. Our job is to reduce workplace harm and improve outcomes for injured workers. This is our promise to the Victorian community and the reason we exist.Policy & Legislation Officer$109,901 per annum + 12% superannuationFull time, fixed term opportunity to 1...

  • Talent Acquisition Specialist

    2 weeks ago

    Geelong, Victoria, Australia Barwon Water Full time $104,000 - $130,878 per year

    Location: GeelongStatuses: Contract; Part timeDuration: 3 yearsAbout the roleCreate impact across your portfolio by partnering with people leadersSupportive and dynamic team culture, with authentic leadershipCommunity values centric organisationIf you are energised by the opportunity to shape and deliver Barwon Water's Talent strategy, this could be the...

  • Customer Advisor

    2 weeks ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: VIC- Geelong & South West region - **Make a genuine difference through the work you do**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment**: - **Monday to Friday 9am till 1pm** **It’s more than a career at NAB. It’s about more...

  • Customer Advisor

    1 day ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: VIC- Geelong & South West region - **Make a real difference for our customers and communities**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a...

  • Customer Advisor

    1 week ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Fixed term Part time, Permanent Part time **Region**: VIC- Geelong & South West region - **Geelong Location**: - **Fixed Term role**: - **Mon-Thu 9.00-4.30 & Fri 9.00-5.30**: - **Be supported to grow your career at NAB**: - **Make a genuine difference through the work you do** **It’s more than a career at NAB. It’s about more...

  • Customer Advisor

    5 days ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: VIC- Geelong & South West region - **Horsham Location**: - **9.00am to 4.15pm Mon - Wed (3 days)**: - **Learning is a daily part of the job**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s...

  • Customer Advisor

    1 day ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time **Location**: VIC- Geelong & South West region - **Kickstart your career in banking with one of the Big 4**: - **Make a genuine difference through the work you do**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more...

  • Customer Advisor

    1 week ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Casual **Region**: VIC- Geelong & South West region - **Geelong Area & Surrounds**: - **Casual role**: - **Make a real difference for our customers and communities**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more...

  • Customer Advisor

    2 weeks ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: VIC- Geelong & South West region - **Be supported to grow your career at NAB**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more...

  • Customer Advisor

    1 week ago

    Geelong, Australia NAB Full time

    Customer Advisor - Casual - Warrnambool VIC - Job number: 798697 - Primary position location: VIC- Geelong & South West region - Category: Banking & Financial Services - Category: Retail/Consumer - Work type: Casual - Closing at: Feb 27 2025 at 23:55 AEDT **Favourite** **Customer Advisor** Your job is just one part of your life. When you bring your ideas,...

  • Casual Customer Advisor

    5 days ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Casual **Location**: VIC- Geelong & South West region **Wanted: Customer focused individuals ready to learn and be successful** - **Make a genuine difference through the work you do**: - **Work in a collaborative and inclusive team environment**: - **Be rewarded and recognised for the value you bring**: - **Maintain a perfect work / life...

  • Customer Advisor

    1 week ago

    Geelong, Australia NAB Full time

    Customer Advisor - Colac - Job number: 804276 - Primary position location: VIC- Geelong & South West region - Category: Banking & Financial Services - Category: Retail/Consumer - Work type: Fixed term Part time - Closing at: Nov 6 2025 - 23:55 AEDT **Favourite** - **Part-time** position based in our **Colac Branch**: - 3 days per week, **Monday & Tuesday...