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Stakeholder Engagement Manager

2 weeks ago

Canberra, ACT, Australia MTC FutureReady Limited Full time $60,000 - $90,000 per year

About Us

MTC FutureReady is an independent social enterprise that is here to help people take practical steps towards real progress. Our focus is to empower people from all backgrounds to improve their skills and their employment prospects.

Our targeted training programs, meaningful employment services and unbeatable support are all designed to bring about fresh possibilities and drive life-changing transformation. Every year we support more than 20,000 people with new skills, confidence and opportunities across New South Wales, Queensland and the ACT.

About the Role

We're seeking a driven and proactive Stakeholder Engagement Manager to join our Education & Training team based in the Canberra region. MTC's Education & Training division delivers a variety of skills development programs across NSW, ACT, and Queensland. These programs are thoughtfully designed to offer diverse learning experiences and outcomes that inform, empower, and equip students for success.

Reporting to the Senior Stakeholder Engagement Manager, the Stakeholder Engagement Manager will be responsible for managing and building a portfolio of accounts, which drive performance and customer referrals in our government funded programs.

Other key duties of this position will involve:

  • Build and maintain exclusive partnerships with referral agencies to support SEE program success.
  • Achieve or exceed monthly referral targets across all programs.
  • Log promotional and marketing activities on MTC's CRM.
  • Conduct market research to ensure MTC's service delivery models remain aligned with evolving labour market and employment services trends.
  • Engage, organise and participate in MTC meetings and functions.
  • Collaborate with internal and external stakeholders to identify training needs and skills gaps.
  • Actively engage and support Local Jobs Program Facilitators to build MTC's network and promote opportunities to stakeholders across specific contract regions.
  • Engage with local employers to identify and develop pre-employment training opportunities.
  • Other duties as required.

About You:

The ideal applicant we are seeking will have:

  • Minimum 2 years of experience within Employment Services sector or related industry.
  • Proven success in sales, account management or business development role within a B2B service environment.
  • Advanced communication and interpersonal skill with strong emphasis on negotiating, persuading and influencing others.
  • Target driven mindset.
  • Strong organisational skills.
  • Comprehensive knowledge of MTC's government funded programs & contracts.
  • Online data management & CRM systems.
  • Innovative solutions approach.

Why Choose Us

For us, it's more than just work. At MTC we help people take meaningful steps forward in work, and in life. When you join us, you'll become part of a purposeful, empowering and rewarding workplace. The bonus is that the experiences, support, and training you gain here will also help you grow as an individual.

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know.

Our core values of empathy, innovation, collaboration, and achievement, create a people-centric culture that empowers us to do what it takes for our customers to know that they matter.

We offer great benefits when you join the MTC team:

  • Salary packaging (including meal and entertainment benefits) which means more in your take-home pay and novated leasing options
  • Access to retail and lifestyle discounts and benefits
  • ME Days providing an opportunity to focus on your wellbeing and spend time with friends and family
  • Career growth and development opportunities including comprehensive on the job training
  • Recognition and Reward scheme including regular peer nominated Awards
  • Employee Assistance Program with access to free confidential counselling
  • Free flu vaccinations and other health and wellbeing initiatives
  • Flexible working arrangements
  • Paid Parental leave

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to 

How to apply

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter.

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Nationally Coordinated Criminal History Check and maintain a valid Working with Children Check (funded by you).