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Home Ownership Housing Support Officer
2 weeks ago
- Make a meaningful impact by supporting Aboriginal and Torres Strait Islander families on their journey to home ownership.
- Engage in holistic case management, addressing barriers and fostering financial independence.
- Collaborate with community stakeholders to enhance services and ensure client needs are met.
- Join a passionate team committed to cultural integrity and community empowerment.
The Bloodwood Tree Association is a registered, non-for-profit charitable organisation dedicated to providing essential services and support to at-risk Aboriginal and Torres Strait Islander clients. We focus on individuals affected by homelessness, substance use, unemployment, and various social issues. Our commitment to our core values shapes the services we offer, the staff we hire, and the success stories of our clients.
Our vision is to assist and encourage members of the Aboriginal and Torres Strait Islander community in preserving their traditional culture while promoting self-sufficiency through education, employment, training, health services, and housing opportunities, including the development of economic projects and enterprises.
Position OverviewThe Home Ownership Housing Support Officer plays a crucial role in managing housing programs, particularly the Hedland Aboriginal Home Ownership Program. This position is dedicated to supporting Aboriginal families and individuals in their pursuit of home ownership through comprehensive case management that addresses various barriers and empowers clients to achieve their goals.
Key Responsibilities- Engage with clients to create personalised, holistic case management plans tailored to individual aspirations.
- Establish achievable short- and long-term goals using a strengths-based approach.
- Facilitate warm referrals to relevant services, ensuring clients receive the support they need.
- Assist clients in achieving financial independence through tailored support and guidance.
- Clearly explain program objectives and client obligations to ensure informed participation.
- Maintain accurate records and documentation related to client case management.
- Collaborate with the Bloodwood Tree team to foster strong relationships and effective referral pathways.
- Engage with stakeholders, including Foundation Housing and the Department of Communities, to address complex matters and support client plans.
The ideal candidate will possess a strong commitment to providing high-quality, culturally appropriate services to our clients. You will have a deep understanding of and respect for Aboriginal and Torres Strait Islander cultures and the unique challenges they face.
- Current C-class driving licence.
- Willingness to obtain a recent Police Clearance, valid Working with Children Check, and Senior First Aid Certificate.
- Knowledge of the Residential Tenancy Act and government home ownership schemes is desirable.
- Exceptional customer service skills, particularly in challenging situations.
- Strong interpersonal skills, capable of managing emotional situations sensitively and professionally.
- Effective communication skills, adaptable to various audiences.
- Attention to detail and strong organisational skills for managing time and administrative duties.
- Commitment to workplace safety, reporting risks and hazards as necessary.
- Proficiency in Microsoft Office and other computer systems.
Salary details are to be confirmed. As a valued member of our team, you will have the opportunity to contribute to meaningful change in the lives of our clients while working in a supportive and culturally rich environment.
If you are passionate about making a difference and meet the requirements outlined above, we encourage you to apply for the Home Ownership Housing Support Officer position today
