Marketing and Communications Lead

2 weeks ago

Melbourne, Victoria, Australia Number One Fertility Pty Ltd Full time $104,000 - $130,878 per year

No. 1 Fertility - Fertility Reimagined 

We are a boutique IVF clinic with locations in Melbourne and Sydney, committed to innovation, excellence, and empathy. Our mission is to provide world-class reproductive care while creating a supportive and nurturing environment for both patients and staff. Our leading specialists take a holistic approach to fertility, ensuring the highest standards of care

About your new role:

We're on the lookout for a relationship-driven Marketing and Communications Lead to join our close-knit team. Working closely with our Marketing and Communications Manager, you'll bring our vision to life through innovative campaigns, strategic partnerships, and impactful storytelling.

This is a full-time role based at our beautiful Jolimont Road clinic, with hybrid flexibility. You'll be joining a collaborative, creative and values-led workplace that celebrates impact, integrity and inclusion.

What will you be doing?

  • Develop and deliver integrated marketing and communications strategies to drive patient engagement and brand visibility.
  • Build and strengthen partnerships with GPs, specialists and corporate organisations to support business growth.
  • Plan, execute, and report on multi-channel campaigns (Google Ads, Meta, Mailchimp, etc.).
  • Manage backend platforms such as HotDoc and ensure web content and patient booking systems remain accurate and user-friendly.
  • Create and support content across social media, PR, web, email and partnership materials.
  • Provide monthly performance reporting and insights to senior leaders.
  • Mentor junior marketing staff and support cross-functional collaboration.

What are we looking for?

  • Tertiary qualifications in marketing, communications, public relations or related field.
  • Proven experience delivering B2C and B2B marketing strategies with a strong emphasis on partnerships and ROI.
  • Ability to plan, launch and monitor paid media campaigns (e.g., Google Ads, Meta Ads).
  • Strong written and visual communication skills, with the ability to simplify complex health information.
  • Previous experience working in healthcare, IVF or women's health (desirable).
  • Confidence using platforms such as HotDoc (desirable) and Mailchimp with an eye for detail and optimisation.
  • A strategic, creative mindset with exceptional stakeholder management skills.
  • Comfortable working both independently and collaboratively in a fast-paced, values-driven environment.

Why should you work with us?

  • Immediate start available
  • Employee discounts at No. 1 Skin and Women's Health Clinic
  • Beautifully designed environment to work in
  • Competitive salary and additional benefits
  • Be a part of a rapidly growing and innovative organisation
  • Paid parental leave with a family friendly return to work approach
  • Inclusion friendly culture - be a part of our DE&I and social committees
  • Focus on personal growth, development and progression

At No 1 Fertility, we celebrate diversity and strive to create a workplace where everyone feels safe, supported, and valued. We encourage applications from people of all backgrounds, identities, and lived experiences.

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