Assistant Venue Manager

1 day ago

Nhulunbuy NT Australia Waymark Hotels Full time $60,000 - $90,000 per year

This position is based in Nhulunbuy, NT.

Step into a key leadership position as an Assistant Venue Manager to help lead the daily operations. In this key role, you'll support the Venue Manager in overseeing the smooth operation of our gaming, bars, restaurant, and accommodation areas, all while delivering authentic hospitality experiences to our valued guests.

Why join us?

  • Be rewarded with a competitive Salary package.
  • Enjoy exclusive staff discounts and priority seating on the unforgettable OBJ Adventure Tours – experience the best of the region firsthand
  • Take advantage of free access to the Aquatic Centre next door, including after-hours access
  • As a Nhulunbuy local, benefit from special local fares with Air North – making travel to Darwin more affordable than ever
  • Make life easier with access to discounted accommodation.

What You'll Do:

  • Support the Venue Manager in overseeing daily operations, ensuring the highest standards of service in our bar, restaurant, and accommodation.
  • Inspire and mentor your team, driving a positive and productive culture focused on excellence, customer service, and continuous improvement.
  • Be the point of contact for guest inquiries, ensuring every guest has an exceptional experience, from check-in to checkout.
  • Assist in managing stock, scheduling, and staff performance while maintaining efficient operations and adhering to budget targets.
  • Assist in ensuring the venue adheres to health and safety guidelines, licensing laws, and all regulatory requirements.

Mandatory Qualifications:

  • RSA (Responsible Service of Alcohol): Essential for serving alcohol responsibly and adhering to legal requirements.
  • RSG (Responsible Service of Gambling): Required to oversee gambling activities in a responsible manner.
  • GMM (Gaming Machine Manager License): Important for individuals employed by venues to manage gaming machines, including employees, access, money clearances, keys, accounting records, and repairs.

Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain them before commencing.

What We're Looking For:

  • A proven leader with experience in hospitality management.
  • Someone with a positive attitude who thrives in a close-knit, fast-paced environment.
  • A team player who is passionate about delivering exceptional guest service.
  • Strong communication skills and the ability to solve problems on the go.
  • Flexibility to work evenings, weekends, and public holidays.
  • Knowledge of hospitality regulations and financial management.

About Us:

Located in the heart of Nhulunbuy, The Walkabout Lodge offers a friendly, local atmosphere perfect for enjoying a drink or two in our relaxed beer garden. The attached bistro – Flinders Bar & Bistro, is a popular destination for both locals and visitors, offering exceptional service and a warm, inviting atmosphere.

If you're passionate about hospitality and eager to grow your career in a supportive and unique environment, we'd love to hear from you 

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