Principal Project Manager

• Clerk Grade 11/12 – Salary range $149, $173, super + entitlements
• 12-month temporary full-time contract
• Located in Haymarket – 5-minute walk from Central Station

About us

Legal Aid NSW delivers accessible legal services across criminal, family and civil law. We provide advice, court representation, and family dispute resolution through 28 offices and phone-based support, helping people navigate the legal system with confidence and fairness.

About the role

The Principal Project Manager is responsible for leading the delivery of transformative digital initiatives at Legal Aid NSW, with a focus on Artificial Intelligence, cloud platforms, and infrastructure. This is a high-impact role that drives innovation and strengthens the organisation's digital capability to better support staff and clients.

You'll work across ICT and business teams to deliver complex projects that align with Legal Aid's strategic priorities, ensuring outcomes are achieved on time, within budget, and with lasting value.

In this role, you will:

• Lead the planning and delivery of digital transformation projects using agile and/or predictive approaches
• Manage risks, budgets, governance, and stakeholder relationships across diverse teams
• Facilitate workshops and collaboration to drive engagement and successful outcomes
• Champion digital capability uplift and alignment with Legal Aid's strategic direction
• Influence and support stakeholders to ensure adoption and long-term integration of change

About you

You are a highly capable and strategic project leader with a strong track record of delivering complex digital initiatives. You bring deep expertise in project governance, stakeholder engagement, and change management, and are confident navigating competing priorities to achieve results.

Your ability to lead cross-functional teams, manage expectations, and foster collaboration ensures consistent delivery aligned with Legal Aid NSW's strategic goals. You operate with autonomy, provide high-level advice to senior executives, and are skilled at resolving issues and driving innovation. Your leadership supports both the success of individual projects and the broader transformation of digital capability across the organisation.

WHY YOU SHOULD JOIN LEGAL AID NSW

We are committed to diversity and inclusion

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities.

For application support (including accessing information or require the application in an alternate format) or recruitment adjustments please contact the Talent Acquisition Team at or

To learn more about Recruitment and Workplace Adjustments please visit Adjustments for individual needs | I Work for NSW.

Other benefits of working with us

• You will have access to training, development and mentoring opportunities.
• We are an accredited Flex Ready and Carers and Employers certified employer and are recognised as leaders in flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life
• Find out more at Working at Legal Aid NSW

The essential requirements for this role

You must:

• be willing to do a Criminal Record Check
• hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)
• Possess relevant tertiary and/or professional qualifications in ICT or related discipline or significant demonstrated experience in Digital Program and/or Project Management
• Experience in artificial intelligent platforms, applications and technology

How to apply

You must submit your application online. Applications received late or by email, will not be accepted. Please make sure your application is complete, and that you have answered all questions before submitting.

Your application must include:

• your resume (no more than 5 pages)

• cover letter (no more than 2 pages). In your cover letter, please address the following two (2) target questions:

• Describe your experience leading complex digital transformation projects. How have you applied different project management methodologies (e.g., agile, predictive) to deliver successful outcomes?

• How have you engaged and influenced senior stakeholders to support the delivery of strategic initiatives, particularly in environments involving competing priorities or significant change?

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

Do you need help to apply?

If you have questions about the role, you can reach out to Craig Cole, Talent Acquistion Business Parter, at

If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact Legal Aid NSW Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.

The Role Description sets out the responsibilities and Focus Capabilities of the role.

The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.

Applying for a role is a great NSW Government resource for helping you prepare your application.

Closing Date: Sunday, 19th of October at 11:59pm