Warehouse Customer Service

21 hours ago

North Altona, Victoria, Australia InterCentral Logistics Full time $40,000 - $60,000 per year

3PL Warehouse Customer service/receiving and dispatch

·       Exciting opportunity to join a nationwide fast-growing Third-party Logistics Provider

·       Fast paced. Innovative. Inspiring

·       Conveniently located in the Western Suburbs, Altona North based in a new facility.

·       Casual Full-time basis.

·       Commence immediately.

·       Day shift role – 06:00am – 14:00pm

About us

InterCentral Logistics is a fast-paced nationwide 3PL provider who specialises in Contracted Warehousing & Distribution, domestic Transportation Services and International Freight forwarding. At InterCentral Logistics we make bigger things happen.

Our customers, and our team are what we strive for in everything we do. People, safety and customer centricity are the core values we aspire towards.

With more than 60 team members across Eastern states and a national footprint of more than 50,000 sqm in modern, custom built DC facilities we're focused on delivering a fair price for a great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new.  We're about making a difference.

About the role

Due to continuous high demand in work InterCentral is looking for casual to full-time Customer service team member with the ability to look after Receiving and Dispatch for some clients as well, demanding but rewarding role within the 3PL warehousing industry.

Tasks & responsibilities

· Assist customers with enquiries via Email and Live Chat

· Daily order releasing for all clients

· Daily transport booking for clients

· Inventory receiving using SAP and Carton Cloud WMS

· Assist customers with order enquiries such as cancellations and amendments

· Ad-Hoc duties as requested

· Maintaining daily delivery manifest

Skills and Experience

· Agile, resilient and ability to multitask

· SAP knowledge a MUST

· Ability to use Warehouse management systems a MUST

· Excel and Word experience

· Demonstrates a genuine passion for customer service

· Team player with a flexible and open mindset

· A can-do attitude and a desire for continuous improvement

· PL Warehousing experience a MUST

Benefits to successful candidate

  • Competitive hourly rate.
  • Great team culture with dynamic leaders and a diverse team.
  • Full time opportunities for the right candidate.

This is an exciting opportunity for someone who is seeking to grow your career and maximize your potential within a fast-growing business.

If you are interested in the position, please email your resume to

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