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Food & Beverage Attendants / Guest Service Agents

2 weeks ago

Lake Illawarra, New South Wales, Australia Wildes Hotel Full time $104,000 - $130,878 per year

Join Our Team at Wildes Boutique Hotel: Food & Beverage Attendants and Front Office Positions Available

Are you ready to elevate your career in the food and beverage industry? Wildes Boutique Hotel is seeking enthusiastic Food & Beverage Attendants and talented Front Office Guest Services for our exceptional dining & accommodation experience at Wildes

About Us: Nestled in the picturesque Southern Highlands and stunning NSW South Coast, Wildes Boutique Hotel is a luxurious retreat that combines elegance with unparalleled service. Our onsite restaurant offers a delightful blend of modern Australian cuisine with Mediterranean influences, showcasing the best of local produce.

Positions Available:

1. Front Office (Casual Roles)

Key Responsibilities:

  • Provide a high level of customer service, demonstrate an exceptional phone manner when taking bookings and liaising with guests.
  • Be the face of the hotel As the first point of contact, your service will set the standard for the entire stay.
  • Career progression opportunities are available for people who demonstrate an outstanding attitude and willingness to learn.

Experience, Skills, and Attributes:

  • Confidence in managing front desk duties, check in and check out procedures and professional phone manner
  • Conflict resolution and maintaining a professional approach to guest management.
  • Strong communication skills and a commitment to teamwork.
  • Attention to detail and effective time management.

2. Food & Beverage Attendants (Casual & Full-Time Roles)

Key Responsibilities:

  • Provide outstanding service to our guests in a fast-paced environment.
  • Assist in setting up and clearing dining areas, ensuring a clean and inviting atmosphere.
  • Take orders and deliver food and beverages with a friendly demeanour.
  • Collaborate with kitchen staff to ensure a seamless dining experience.

Experience, Skills, and Attributes:

  • Previous experience in a food and beverage role is a plus, but not required.
  • Excellent interpersonal and communication skills.
  • Ability to work well under pressure in a team environment.
  • Passion for hospitality and delivering memorable guest experiences.
  • RSA and food handlers certificate required

What We Offer:

  • A supportive and vibrant team atmosphere.
  • Opportunities for skill development and career progression within our extensive hotel portfolio.
  • A fun, rewarding workplace culture that values excellence.

If you're enthusiastic about food and hospitality and want to be part of our dynamic team, APPLY NOW

Please Note: Only shortlisted candidates will be contacted. Applicants must have an appropriate work visa and no restrictions on their entitlement to work.

Join us at Wildes Boutique Hotel and help us create unforgettable dining experiences for our guests