Network Engineer

Network Engineer

At Wollongong City Council, we continuously strive to create an
Extraordinary Wollongong
. We focus on the delivery of exceptional services, infrastructure and facilities for our community.

Wollongong is a great place to work, live and play
Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.

We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.

The Opportunity

Are you passionate about delivering secure, stable, and high-performing network services?
Join Wollongong City Council and help shape the digital backbone of a thriving community.

As a skilled
Network Engineer,
you'll manage and maintain Council's data and voice network infrastructure. You'll be part of a small, agile team supporting over
1,800 users
and managing more than
2,500 network assets
across
40 sites
in the Wollongong Local Government Area.

This is a hands-on role with a high degree of autonomy, ideal for someone who thrives on solving complex problems, prioritising competing tasks, and working collaboratively with internal stakeholders and external vendors.

This is a permanent full-time position and may include on-call or overtime work - dependent on operational requirements. Salary from $100,466.86 up to $116,251.58 per annum plus superannuation. (Salary package will be assessed based on skills, experience and qualifications)

You may be required to work across the Wollongong Local Government Area, dependent on operational requirements. This is a hands-on role, applicants must be physically capable of undertaking manual tasks

What you will be doing

• You'll take ownership of Council's
  LAN
  and
  SD-WAN services
  , ensuring they're running smoothly, securely and efficiently.
• You'll be hands-on with
  network cabling, patch panels, DNS, DHCP, remote access and telephony systems
  -keeping everything connected and communicating.
• When service desk tickets or network faults come through, you'll step in as a
  2nd/3rd level escalation point
  , using your expertise to resolve issues quickly and effectively.
• You'll travel across our
  40+ Council sites
  within the Wollongong LGA to install, troubleshoot and maintain equipment-so a current driver's licence is a must.
• You'll work closely with your teammate and trusted vendors to deliver
  high-quality, reliable service
  to our 1,800+ users.
• You'll document your work clearly-whether it's support guides, network diagrams or low-level designs-so your knowledge is shared and accessible.
• You'll apply
  ITIL principles
  to manage incidents, problems and changes, helping us stay proactive and professional in everything we do.

About you

You're someone who thrives in complex IT environments, bringing extensive hands-on experience with enterprise-level networking infrastructure-whether it's configuring WAN links, managing switches and routers, or optimising load balancers.

You've worked with enterprise voice systems like PBX or Skype for Business and understand how vital seamless communication is to an organisation. You communicate clearly, prioritise effectively, and stay calm under pressure, even when juggling competing demands. Detail-oriented and analytical, you take pride in solving problems before they escalate.

You're self-driven, capable of working independently, and know when to escalate or collaborate. Safety matters to you-you're mindful of WHS principles, especially when handling electrical equipment or lifting hardware. You hold a current driver's licence and are comfortable travelling across Wollongong's LGA. Whether you've earned a relevant bachelor's degree or built your expertise through industry experience, you're ready to make a meaningful impact.

Why you'll love working at Wollongong City Council

• True work-life balance
  We know you work hard, and we make sure that effort is rewarded with real flexibility. Our hybrid work options, flex-time, and rostered days off mean you can maintain balance while delivering great outcomes.
• Great working conditions
  Enjoy a 35-hour work week or a 9-day fortnight with a regular rostered day off (RDO).
• Career growth and recognition
  We are committed to supporting your personal and professional development. Our initiatives include a reward and recognition program, corporate learning opportunities, study assistance, and leadership development programs to help you grow and succeed.
• Generous leave provisions
  Benefit from five weeks of annual leave per year (pro rata) and access long service leave after just five years.
• Health, safety, and wellbeing
  We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks, vaccinations, and discounted gym memberships.
• A vibrant social culture
  Join our Social Club for monthly activities, an annual trivia night, and fantastic Christmas events

Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.

For more information, click on 'Apply' to be redirected to Wollongong City Council's job vacancy page.

**Applications close 11:59pm, Monday 6 October 2025.

Internally this position is known as Connectivity Analyst**

We invite everyone to apply no matter your identity, you'll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.

Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.

Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.

Desired Skills and Experience
SD-WAN services, network cabling, remote access and telephony systems, information technology, network infrastructure