Retail Shop Manager

Exciting New Retail Store Opening Immediate Start Available – Apply ASAP

Join our team at St Vincent de Paul Society (Vinnies), an iconic SA charity embarking on an exciting journey with the opening of a new Vinnies store. This expansion brings forth opportunities for individuals passionate about making a difference.

As the Retail Shop Manager, you will lead a team of staff and volunteers to achieve sales objectives and foster a positive customer experience. Your responsibilities will include overseeing all aspects of shop operations, team management, inventory control, and ensuring compliance with organisational policies and procedures.

In addition to the Retail Shop Manager role, we are advertising a position for a Retail Assistant, and numerous Volunteer roles.

About Us:

We are a major international charitable and voluntary led organisation that has been operating in South Australia since 1884. Our principal role is to provide for or alleviate the needs of disadvantaged people in the community. The Society is committed to addressing poverty and hardship through direct support and advocacy.

In South Australia, The Society has over 2,500 members and volunteers, 140 employees, 35 shops, 10 Fred's Van locations, a Refugee and Asylum Seeker Service, and both Men's and Women's Crisis Centres. Our local member networks, known as Conferences, are active in over 56 communities across the state. Together, we are all playing our part to create positive change.

Our retail network of stores plays an important role in delivering on our Mission, as proceeds from sales go directly into funding various programs such as providing emergency relief, accommodation assistance, food support, and other services.

Key Responsibilities:

• Lead and motivate a team of staff and volunteers to meet sales objectives, ensuring that financial targets are met to fund the Society's charitable services and initiatives.
• Ensure exceptional customer service.
• Oversee daily operations, including sorting donations, pricing, inventory management, and compliance with WHS guidelines.
• Develop and implement effective visual merchandising strategies.
• Manage sales and expenditures to meet budget targets.
• Ensure adherence to the Society's policies and procedures.
• Handle administrative tasks and reporting obligations.
• Perform store opening and closing procedures, including associated duties.

*Please see our website for a copy of the Position Description.

About You:

You bring a positive, can-do attitude and thrive in a team-oriented, hands-on environment. We're looking for someone who is a collaborative team player and an inspiring people leader with a proven ability to motivate and guide others. You should have:

• Proven success in managing retail stores and meeting financial targets
• Strong people management skills, with experience leading and developing diverse teams
• Experience supervising and supporting volunteers (highly desirable)
• Retail fashion experience and an eye for styling and merchandising
• Strong communication and customer service skills
• Alignment with Vinnies' values and mission to make a community impact
• A Certificate III in Retail or similar qualification (desirable)
• Experience in not-for-profit organisations (a plus)

Special Conditions:

• Employment is subject to satisfactory National Police Check and pre-employment health assessment.
• Some weekend work is required.
• The Retail Shop Manager position is physically demanding, requiring lifting, standing for long periods, and other tasks.
• A valid driver's Licence (Class C) is preferred.

What we can offer you:

• A friendly, collaborative, and inclusive work environment
• Salary packaging arrangements – helping you save on tax
• Staff discounts in-store
• Ongoing training and development opportunities
• Free and confidential Employee Assistance Program and other financial and wellbeing initiatives
• The chance to make a real impact through your role

How to Apply:

If this sounds like the role for you, we encourage you to apply as soon as possible – applications will be reviewed as they come in, and interviews will be scheduled on a rolling basis. Early applications are strongly encouraged as the position may be filled before the closing date.

Please apply via SEEK and submit your resume and a brief cover letter detailing your relevant experience, enquiries can be directed to

Applications close - 25 September 2025

St Vincent de Paul Society (SA) inc is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds.