Quality Assurance Manager

2 days ago

Sydney, New South Wales, Australia Avanti Finance Full time $120,000 - $180,000 per year

Reporting to the Head of Lending Operations, you'll play a key role in accelerating the decision-to-funding process for auto lending by assessing the credit quality and settlement compliance of funded loans. A core part of your remit will be conducting in-depth hindsight reviews to ensure applications are approved within delegated lending authorities and align with Avanti's Credit Policy.

What you'll be doing:

As our Quality Assurance Manager, you'll be the driving force behind credit quality and compliance across our Branded Financial Services (BFS) lending operations. You'll:

  • Lead hindsight reviews of credit and settlement decisions
  • Develop and embed a robust QA program across the lending lifecycle
  • Deliver actionable insights to uplift team capability and reduce risk
  • Chair the Hindsight Committee and report to senior leadership
  • Identify and report on fraud and collections trends
  • Coach and support Credit Analysts, Settlement Officers, and BDMs

This is a hands-on role where you'll work closely with leaders across Credit, Risk, Legal, and Distribution to ensure we're making fast, accurate, and policy-aligned lending decisions.

What we're looking for:

  • 3–5+ years in credit or lending, ideally in auto, home loan, or business lending
  • Strong understanding of Australian consumer credit legislation
  • A confident communicator who can coach, influence, and lead change
  • Experience with scorecard and judgmental lending
  • A growth mindset and a passion for continuous improvement

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