Sales Manager

Company Description
Located in the heart of Tropical North Queensland, Novotel Cairns Oasis Resort is a vibrant, full-service property just steps from the Esplanade, city centre, and Reef Casino. Following a complete refurbishment in 2019, the resort boasts contemporary guest rooms, dynamic public spaces, and a stunning lagoon pool featuring Cairns' only swim-up bar – making it a favourite for leisure travellers exploring the Great Barrier Reef and Daintree Rainforest.

As part of the global Accor network, this is an opportunity to step into a senior leadership role at a property known for its strong culture, high-performing team, and commitment to service excellence. With access to Accor's world-class systems, training, and development pathways, you'll be well-positioned to drive meaningful financial outcomes and grow your career with one of the world's leading hospitality brands.

Job Description
As Sales Manager, you'll play a key role in both business development and account management, driving revenue across multiple market segments. You'll connect with clients, create standout proposals, attend industry events, and bring fresh ideas to help us stay ahead in a competitive market.

This role is ideal for a strategic sales professional who's ready to step up and make a real difference - not only in results, but in team culture and client relationships.

Your key responsibilities:

• Grow business across the Meetings & Events, Corporate, and External Group segments
• Manage key accounts and collaborate on national partnerships with our broader sales team
• Attend tradeshows, market visits (Brisbane, Sydney & Melbourne), and industry events to build leads and boost visibility
• Craft tailored proposals and negotiate contracts to win new business and grow existing partnerships
• Conduct presentations to consortia, TMCs, call centres, and other industry partners
• Lead site inspections and host famils that truly showcase the property
• Monitor and report on competitor activity, market trends, and business performance
• Work closely with Revenue and Reservations teams to align strategy and maximise yield
• Prepare monthly reports on sales activity, performance, and pipeline updates
• Contribute to rate setting, contracts, and leisure strategies during seasonal planning
• Support and inspire the Sales team, fostering a high-performance and guest-focused culture
• Collaborate with operational departments to ensure seamless event and group execution

Qualifications

We're seeking candidates who are passionate about growth and development, and who are ready to make a meaningful contribution to our team. If you're motivated to elevate the guest experience and be part of a leading 5-star hotel, we'd love to hear from you.

Our ideal candidate will bring:

• Strong focus and passion for hotel operations
• Meticulous attention to detail
• A solid grasp of emerging industry trends and the ability to adapt strategies accordingly
• Confident and persuasive communicator with strong skills in negotiation, relationship-building, and networking
• Excellent time management and multitasking abilities
• Strong personal integrity
• Entrepreneurial spirit with drive, ambition and high level of energy
• Good interpersonal skills with leadership ability to guide and motivate others
• Flexible, adaptable, and open to change - you embrace challenges and turn them into opportunities

Additional Information

Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Immediate access to global accommodation and F&B discounts
• LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
  
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.