Procurement Operations Support Team Lead

Company Description

We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia's very own fuel brand we are committed to making those journeys easier by meeting Australia's needs at every step with the care and service we all deserve. And, as we grow, we continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.

Job Description

About the Role

We're looking for an experienced and proactive Procurement Operations Support Team Lead to guide a team of three specialists who support our procurement systems & processes, supplier governance, SRM activities, and reporting & analytics.

This role is pivotal in ensuring our procurement operations run smoothly, our stakeholders receive exceptional support, and our processes remain stable whilst continuing to mature and evolve.

Key Responsibilities

• Lead and develop a team of Procurement Specialists, providing coaching, guidance, and day-to-day support.
• Act as the primary escalation point for troubleshooting procurement system issues, data queries, supplier governance matters, and SRM activities.
• Oversee and optimise procurement systems and processes, ensuring data integrity, compliance, and continuous improvement.
• Support the delivery of insights, reporting, and analytics to internal stakeholders to enable informed decision-making.
• Drive task management and prioritisation, ensuring the team meets deadlines and delivers quality outcomes.
• Collaborate closely with Procurement, Finance, IT, and business stakeholders to support effective end-to-end sourcing and purchasing processes.
• Champion a strong customer service mindset, ensuring internal users receive clear, timely, and professional support.

Qualifications

Skills & Knowledge / Experience

• Demonstrated experience in procurement operations, procurement systems, or similar functional support roles.
• Strong working knowledge of procurement processes, supplier governance, and key procurement systems (e.g., ERP, P2P, contract management, or analytics platforms).
• Proven leadership experience— formal or informal — with the ability to lead by example, coach others, and foster a supportive team culture.
• Excellent troubleshooting skills and the ability to make confident, informed decisions under pressure.
• Strong organisational skills, including prioritisation, time management, and task coordination.
• A customer-focused mindset with the ability to engage respectfully and professionally with stakeholders at all levels.
• Analytical capability, with experience producing or supporting procurement reporting & insights.

Additional Information

Additional Information

We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

Want to take your career to the next level? Apply today.

We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.