Senior Team Leader
2 weeks ago
Your responsibilities
As a Senior Team Leader you will:
Provide leadership, management and supervision of child protection service delivery consistent with departmental policies and procedures, statutory responsibilities, and contemporary best practice standards.
Allocate, prioritize and perform work tasks in accordance with departmental procedures and statutory, financial and administrative delegations.
In conjunction with the CSSC Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community and the public and non-government sectors.
Collaborate with relevant training and development specialists on the development, implementation and evaluation of appropriate programs that support service delivery.
Develop enduring service delivery partnerships to enhance cross-sectoral participation, training and development and the delivery and co-ordination of local child protection services.
Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's priorities.
Actively participate as a member of the CSSC Management Team and participate in quality assurance reviews of the CSSC.
Provide expert advice and decisions on complex casework matters to assist in the coordination of appropriate client services, decision making by courts, and the formulation and implementation of recommendations by SCAN teams.
Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
Leadership Competencies
Our selection panel consider this position to be a leadership role within the Queensland Public Service Leadership competencies for Queensland (LCQ) framework and will be looking for demonstrated capability within in your application. To be successful in this role you will be required to demonstrate capability in the following areas:
Vision
Leads Strategically.
Thinks critically and acts on the broader purpose of the system.
Makes insightful decisions.
Makes considered, ethical and courageous decisions based on insight into the broader context.
Results
Builds enduring relationships.
Builds and sustains relationships to enable the collaborative delivery of customer focused outcomes.
Drives accountability and outcomes.
Demonstrates accountability for the execution and quality of results through professionalism, persistence and transparency.
Accountability
Demonstrates sound governance.
Maintains a high standard of practice through governance and risk management.
Demonstrates healthy and inclusive workplace.
Fosters an inclusive workplace where health and safety and wellbeing is promoted and prioritised.
Your mandatory requirements
It is mandatory to have a Blue Card (a current Working with Children Clearance issued by Blue Card Services) before you commence employment in this role. It is recommended that you lodge an application for a blue card as soon as possible to avoid any delays in commencement should you be offered a position with the department.
An Australian driver's licence, either open or P2
The right to work in Australia as a citizen, resident or on a current visa.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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