Sport Officer

$ $34.06

Kensington Campus

Administration,Customer Service,Marketing

Arc is the cool older sibling at UNSW. We pride ourselves on our obsession with student life because we know that the best part of going to uni is all the fun stuff you do outside the classroom. Our mission is to create the best student experience and we do that through a huge range of opportunities and services available to students online and in person. Working at Arc you'll join a welcoming team of passionate people who believe in listening to students, working together and constantly being better. Plus there are plenty of employee perks like cake, volleyball, Arc Wellness and heaps more.

Sports Counting down the time until you get out of the lecture hall and onto the field for training? Do you hop, skip and jump from club training to lectures and back to club events? Are all your suggested Facebook ads the latest fitness trends or updates on your favourite teams?

If you live and breathe for sport and physical activity, then the Sport Officer will provide a UNSW student with hands on experience in providing assistance to sport clubs at UNSW.

About the role

Sports Officers are there to inspire, inform and encourage students at UNSW to be involved in any and all of the sport, health, and well-being opportunities available to them. They are also there to champion the sport department for Arc at the university.

Who are we?

Arc isn't just any organisation. Located on the University of New South Wales campus, Arc is one of Australia's biggest & best student organisations and is made up of a dynamic and energetic group of people focused on providing students and clients with the best experience possible. We work hard. We expect results (but we have fun doing it). Join our team to level up your leadership skills, meet new people and expand your professional horizons all while having a blast between classes.

Responsibilities

• Provide exceptional customer service in every aspect of the role.

• Refereeing at varies activities, including Social Sport and Intermural Cups.

• Responding to general enquiries where possible.

• Assist with the day-to-day operations of the sports department.

• Facilitate equipment hire (Pick up & Play).

• Enter in facility bookings (where applicable).

• Various day-to-day facility set up.

• Assist with facility maintenance where required

• Assist in key projects (e.g. Social Sport, O-Week, Launch Week, and other Arc Sport events). Assist in marketing and promotion materials (e.g. newsletters, social media).

For more details, check out the Position Description.

Skills & experience

More than anything else we are looking for someone with the essential skills and intrinsic passion for sport and activity. We want someone who will love this job and be willing to put in the time and effort to learn and further develop within the role. You will know the latest sports and fitness trends that we can creatively utilize to engage our wider student audiences whilst understanding and breaking down the barriers that may exist in sport.  You must be a current UNSW student to apply.

Essential criteria:

• Knowledge of sporting organisations on campus;

• Proven experience in customer service.

• Demonstrated experience working with students.

• Demonstrated ability to multitask and hit deadlines.

• Willingness to be accountable, responsible, reliable and work unsupervised;

• Experience in Microsoft Office software, including Outlook, Word, and Excel.

Desirable criteria:

• Excellent oral and written communication skills;

• Knowledge of sport, health and well-being initiatives at UNSW

• Self-confidence, self-motivation and drive;

• A passion and interest in a range of sport and activities;

What We Can Offer You

• Salary of 34.06 ph + Super

• A unique opportunity to shape sport on campus at UNSW

• Flexible hours to suit your timetable and commitments (average 6-10hrs/wk)

• Training during the mandatory induction period

• An opportunity to work within Sport Management

• Awesome professional experience working within the Sport Department

• Development opportunities in managing projects shaped by you

• Convenient and central office location on UNSW's Kensington Campus

Applications close on 26 October 2025, 11.59 PM. If you would like to apply, submit the following:

1. Your resume

2. A covering letter addressing the selection criteria AND the following questions:

3. Why do you want to work for Arc Sport?

4. Tell us about your customer service experience with references to reception and/or refereeing experience where possible.

5. Why do you think Sport for University students is important?

PLEASE NOTE: You will receive a confirmation e-mail after submitting your application. If you don't receive this confirmation e-mail within 2 hours of submitting your application it may mean that your application wasn't successfully uploaded to the recruitment system. In this case please contact our Recruitment team at  Incomplete applications will not be considered. Students must be attending UNSW in all three terms of 2023 to be considered.

Questions?

For information please contact Arc HR by email