Service Lead

3 days ago

South Geelong, Victoria, Australia Aruma Full time $80,000 - $120,000 per year

About Us
At Aruma, we are champions of diversity, inclusion, and human rights. Guided by our BRAVE values (Bold, Respectful, Accountable, Valuing Teamwork, and striving for Excellence), we empower people with disabilities to live the life they choose. We are proud to be a values-driven organisation making a meaningful impact every day.

About The Role
As a Service Lead in Community, you'll lead a team of Support Workers to deliver high-quality, person-centred services that empower people with disabilities to live inclusive and meaningful lives. This is a hands-on leadership role where you'll work closely with customers, families, and staff to create a positive and inclusive environment.

What You'll Be Doing And What You'll Bring
You'll be responsible for guiding and mentoring your team, ensuring services are delivered safely, effectively, and in line with Aruma's values. You'll also play a key role in service development, compliance, and continuous improvement.

We're Looking For Someone Who

  • Experienced & Qualified: Minimum 3 years in disability services with a relevant qualification in Individual Support or related field
  • Strong Communicator: Builds trust through clear communication and strong people skills
  • Team-Oriented & Independent: Works collaboratively while confidently managing tasks solo
  • Respectful & Values-Driven: Patient, inclusive, and committed to human rights-based, person-centred approaches
  • Proactive & Reliable: Organised, dependable, and gets on with the job
  • Willing to Learn: Open to feedback and continuous development
  • Emotionally Intelligent: Brings life experience and empathy to participant and team interactions
  • Leadership-Ready: Skilled in mentoring staff, managing service delivery, and engaging families
  • Compliance-Focused: Understands safeguarding, NDIS standards, and legislative requirements — with support from us every step of the way

Benefits of working with Aruma

  • Salary Packaging: Up to $15,900 for everyday living expenses and $2,650 for meals and entertainment – all tax-free.
  • Discounted Health Insurance: Access to discounted cover through Bupa
  • Free Employee Assistance Program (EAP), including support for legal, financial, family, and lifestyle matters
  • Access to Fitness Passport for discounted gym memberships
  • Annual BRAVE Awards and regular performance reviews
  • Ongoing training and career development opportunities
  • A values-driven culture where your contribution is recognised and celebrated

Candidates with a disability are encouraged to
apply now
Your valuable insights will enrich our advocacy efforts and foster a more inclusive world.

For more information, contact:

Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.

  • Customer Service Team Member

    3 days ago

    Geelong, Victoria, Australia APCO Service Stations Full time $45,000 - $60,000 per year

    About APCOEveryone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in...

  • Customer Service Team Member

    3 days ago

    Geelong, Victoria, Australia APCO Service Stations Full time $45,000 - $60,000 per year

    Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. with 25 sites across Victoria and NSW, APCO is leading the way in convenience...

  • Security & Emergency Management Lead

    3 days ago

    South Geelong, Victoria, Australia Transport Accident Commission (TAC) Full time $121,000 - $200,000 per year

    Security & Emergency Management LeadFull time, permanent roleFull-time onsite with some flexibility available - this role will primarily be based in the Geelong office, with work and travel required across all TAC sites.Offering a competitive starting base salary of $121,000 plus super and benefitsCare in ActionWith a career at the TAC, you'll be helping us...

  • Health and Wellbeing Program Lead

    5 days ago

    South Yarra, Victoria, Australia Victoria State Emergency Service Full time $113,022 - $124,000 per year

    $113,022 to $124, % SuperOngoing, Full TimeWe offer a wide range of flexible working arrangements to suit everyoneRole SummaryThe Health and Wellbeing Program Lead is responsible for the design, development, and delivery of initiatives that promote and enhance the health, safety, and wellbeing of VICSES members. This role will drive the implementation of...

  • Peer Service Navigator

    3 days ago

    South Geelong, Victoria, Australia Wellways Australia Full time $70,000 - $89,900 per year

    Build a rewarding career with an organization that truly puts people firstFull time opportunity based at Geelong VICSCHADS Level 3B $ Leave loading + Super + Salary packagingWellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people...

  • Program Lead

    1 week ago

    Geelong, Victoria, Australia Barwon Water Full time $120,000 - $180,000 per year

    Location: GeelongStatuses: Flexible; Full timeAbout the roleCritical infrastructure program leadership role, future focusedCommunity Values centric organisationFlexible & hybrid working optionsAre you a big picture thinker, someone who brings strategic outcomes to life in a technically complex environment? Barwon Water is currently looking for youIn this...

  • Section Lead

    1 day ago

    Geelong, Victoria, Australia Barwon Water Full time $120,000 - $180,000 per year

    Are you looking for role that will create impact across the region; where your influencing and technical skills will shine? If so, read on…About the roleAs Sewer Operations Lead, you'll manage the operation and maintenance of sewer assets. Your leadership will be pivotal in developing and embedding sustainable processes that ensure reliable, resilient,...

  • maintenance

    1 week ago

    Geelong, Victoria, Australia APCO Service Stations Full time $40,000 - $60,000 per year

    Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in convenience...

  • Solution Architect Lead

    5 days ago

    Geelong, Victoria, Australia City of Greater Geelong Full time

    Solution Architect LeadJob no: 499923Work type: Fixed Term Full TimeClassification: SPLCategories: Information TechnologyAbout the roleIn this pivotal role, you'll provide expert technical leadership across a diverse suite of business and technology platforms. From shaping strategy to hands-on implementation, you'll be instrumental in bringing bold digital...

  • Lead Business Analyst

    1 week ago

    Geelong, Victoria, Australia City of Greater Geelong Full time $120,000 - $180,000 per year

    Lead Business AnalystJob no: 499922Work type: Fixed Term Full TimeClassification: SPLCategories: Information TechnologyAbout the roleIn this role, you'll partner with key stakeholders, program teams, and business service owners to define, plan, and scope business and technology changes, ensuring seamless alignment between business needs and technology...