Digital Marketing Coordinator

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.

About the role

Officeworks is looking for a passionate and results-driven Digital Marketing Coordinator to join our dynamic Digital Marketing team based in Chadstone, Victoria. This role offers an exciting opportunity to work closely with the Digital Lead and agency partners to optimise digital media activities, including social media channels, drive brand advocacy, and enhance customer engagement. You'll be instrumental in integrating marketing campaigns across various digital channels to support the broader Officeworks strategy.

Key Responsibilities:

• Campaign Optimisation: Work with the Digital Lead and agencies to optimise paid media activities, aligning with brand and marketing goals.

• Strategy Execution: Support and improve strategies for always-on, supplier-funded, and digital campaigns.

• Social Strategy: Support Social Media strategy and execution.

• Performance Reporting: Assist in monitoring and reporting media channel performance.

• Cross-Channel Coordination: Ensure cohesive and optimised digital activities across all platforms.

• Issue Management: Report and manage resolution of technical issues with the website and digital feeds.

• Financial Support: Assist with monthly finance processing.

• Trend Monitoring: Stay updated on digital marketing trends and identify new opportunities.

• Campaign Performance: Monitor and report on Theme, Content Amplification, and Trade Planning campaigns.

This is a hybrid role based out of our Chadstone Support Office in Victoria.

About you

Bring your energy, can do attitude and creative flair couple with your experience within Digital Media to our team. In addtion, you will bring:

• 1-3 years of experience in digital media, with a solid understanding of digital marketing and web analytics.
• Exceptional attention to detail, are driven by results with the ability to manage multiple priorities
• Strong planning, multitasking, and timeline management skills.
• Excellent communication and presentation skills, with the ability to engage stakeholders at all levels.
• Basic understanding of content management systems and web-based tools.
• Experience in working with agency partners.
• Familiarity with test and learn methodologies.
• Experience with Microsoft Office Suite, Adobe Analytics, Social Media Platforms, Google Merchant Centre and Facebook Business Manager/Ads Manager
• A tertiary qualification in Marketing or a related field is preferred.

Our culture

It's all in a day's work when you're part of the Officeworks community – where you're not defined by who you are, but what you can do. We celebrate our teams' uniqueness by offering the below to the Officeworks family:

• An inclusive, diverse, and supportive environment.
• Flexible working arrangements to best support your individual needs.
• A key focus on wellbeing and safety.
• Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart and Target.
• Ongoing training and development opportunities to progress your career.
• Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI community and people with disabilities.

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