Tour Guide

2 weeks ago

Hervey Bay, Australia Fraser Experience Tours Full time $40,000 - $60,000 per year

Want to work on the World Heritage listed K'Gari ( Formally Fraser Island)?

Do you have exceptional customer service skills and a flair for engaging with people from diverse backgrounds? Do you have a genuine passion for creating once in a lifetime experiences for visitors to our country?

We require enthusiastic, energetic and entertaining personalities to join our team of passionate guides in presenting our award-winning small group 1 day and custom tours of K'Gari (formally Fraser Island) from Hervey Bay.

If you're a team player, but are still able to work independently you might be the person we're looking for

The job involves working varying days, and you could be required to work any days during the

week on a rotating roster (our tours operate 6 days a week) - with the exception of Christmas day and Boxing day).

In return we will provide the successful applicant:

  • Uniforms supplied

  • Rostered shifts

  • The opportunity to work on amazing K'Gari (Formally Fraser Island)

Job Description

  • Perform Pre departure safety checks of tour vehicle

  • Pick up and drop off of all passengers from destinations within Hervey Bay and surrounding areas

  • Drive a tour vehicle as per set itineraries

  • Provide informative and interesting commentary

  • Attending to all enquiries and requests from customers whilst on tour

  • Anticipate customer needs and plan ahead accordingly

  • Refuel vehicle as required

  • Collect tickets and payments from customers as required

  • Perform basic vehicle maintenance checks

  • Return vehicle directly to depot after tour

  • Wash and clean vehicle after tour

Person Specification

Pleasant manner and ability to relate well to people of all ages

Neat presentation

Outgoing personality

Strong public speaking ability

High level of customer service

Even temperament

Previous experience in tourism/guiding industry desirable

Sound driving skills

Must be willing to work weekends

Qualifications Required

Driver's Certificate/Authority issued by Queensland Transport

Full driver's licence - minimum category Light Rigid (LR)

First Aide Certificate (desirable)

Please note that applications without the above qualifications in place will not be considered. If you wish to go ahead and get the qualifications in place and then contact us later, this would be welcomed.

Applications must include a cover letter & resume.

Please send to Manager: [email protected]

Only successful applicants will be contacted for an interview

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