Food & Beverage Service Expert

1 week ago

Brisbane, Queensland, Australia Marriott Full time $60,000 - $80,000 per year
Core Responsibilities:
  • Host our guests in all food & beverage outlets including Motion Dining, In Room Dining, and Banquets.
  • Provide guests with extensive knowledge on the menus offered along with promotions
  • Use your upselling skills to promote menu items
  • Anticipate guest needs and handle guest inquiries in a helpful and attentive manner
  • Develop a close and harmonious working relationship with all departments within the hotel
  • Handle any guest queries throughout their stay
  • Assist Front Office and kitchen when required
  • Perform other section duties and responsibilities including Banquets and In-Room Dining
Ideally, you will have:
  • Previous experience in a customer-focused position
  • Exceptional communication skills with the ability to create personal connections with guests
  • Passion for food and beverage and providing exceptional customer service that is above and beyond
  • The ability to think quickly on your feet and solve problems promptly
  • Ability to effectively work independently and also part of a team
  • Positive attitude, great multi-tasker and organized with great attention to detail
  • Flexibility with working shift work and weekends
  • Motivated to learn new skills and develop in their role
  • Hold an up to date RSA certificate
Benefits
  • Flexible working
  • Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
  • Enhanced superannuation
  • Travel & stay benefits including eligibility into our Bonvoy loyalty program
  • Incentive, recognition, and wellbeing programs
  • Excellent career growth and learning opportunities
Our Company

Marriott

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