
Service Scheduler
20 hours ago
Service Scheduler - Home Care
Do you have a flair for problem solving? Do you have strong attention to detail and thrive on multitasking?
Role Overview
As a Service Scheduler, you will play a pivotal role in ensuring our clients receive the highest quality care tailored to their unique needs. Working closely with our Care Facilitators and care workers, you will be responsible for coordinating schedules, maintaining service consistency, and fostering exceptional customer service experiences.
Key Responsibilities
- Deliver exceptional customer service by treating clients with respect, compassion, and cultural sensitivity.
- Schedule and organise Care Partner rosters to effectively meet customer needs while adhering to Baptistcare Enterprise Agreement requirements.
- Maintain data integrity and documentation in accordance with legislative and organisational standards.
- Promote a safe work environment by following Work, Health, and Safety policies and procedures.
Skills, Attributes, Experience, and Qualifications
Essential:
- Minimum one year of experience in aged care or similar environment.
- Proven experience in allocation and scheduling of services.
- Excellent customer service and relationship management skills.
- Ability to work independently and collaboratively in a team.
- Strong decision-making and organisational abilities.
- Exceptional written and verbal communication skills.
Desirable:
- Experience with customer databases.
- Knowledge of Home Care programs.
About Us
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.
To support your wellbeing and career growth, BaptistCare offers
- Salary packaging which can increase your take-home pay + novated leasing options + meal and entertainment card
- Supportive, positive team environment
- Access to family friendly benefits like our counselling support and wellness programs
- BaptistCare has been acknowledged in the 2022 AFR BOSS Best Places to Work list, ranking tenth in the Government, Education and Not for Profit list, from over 750 nominated organisations across Australia and New Zealand.
Have more questions? For a confidential discussion, please email and one of our Talent Acquisition Partners will be in touch. Agency applications are not accepted at this time.
BaptistCare is recognised as an 'Inclusive Employer' by the Diversity Council of Australia for We welcome and encourage applications from people across our diverse community.
#AS-LI1
-
Service Scheduler
16 hours ago
Baulkham Hills NSW, Australia Baptistcare - WA Full time $60,000 - $90,000 per yearService Scheduler497802Baulkham Hills, NSW, Australia, 2153Kellyville, NSW, Australia, 2155Permanent Full-TimeAdd To FavouritesFavouriteService Scheduler - Home CareDo you have a flair for problem solving? Do you have strong attention to detail and thrive on multitasking?Role OverviewAs a Service Scheduler, you will play a pivotal role in ensuring our...
-
Scheduling Officer
1 week ago
Baulkham Hills, Australia Anglicare Full timeAbout Us: Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia. Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us. For over 160 years Anglicare has been serving people in need -...
-
Customer Service
2 weeks ago
Baulkham Hills, Australia Norwest Fresh Seafoods Full timeResponsible energetic sales assistant and all rounder to take orders and prepare handle cooked and fresh seafood to customers. **Job Types**: Full-time, Part-time **Salary**: $22.00 - $28.00 per hour Expected hours: No more than 32 per week **Benefits**: - Employee discount - Free drinks - Free food Schedule: - 8 hour shift - Evening shift - Morning...
-
Essential Services Manager
1 day ago
Baulkham Hills, Australia Anglicare Full timeAbout Us: Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia. Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us. For over 160 years Anglicare has been serving people in need -...
-
Customer Service Representative
3 days ago
Baulkham Hills, New South Wales, Australia Silverchain Full time $45,000 - $135,000 per yearWe're seeking a talented Customer Service Representative to join our bustling inbound contact centre. In this role, you'll serve as the welcoming voice of Silverchain, dedicated to ensuring every interaction exceeds our clients' expectations.As the first point of contact, you'll manage inbound calls from Silverchain's aged and health care clients, Care...
-
Schedule Assisstant
1 week ago
Surry Hills, Australia Bannister in Home Care Full timeJob description Bannister In Home Care - Schedule Assistant (Sydney) We are looking for a permanent full time Scheduler to join our friendly Surry Hills office. Schedulers play an important part in helping our older clients receive the care and support services they need. Schedulers are responsible for coordinating the delivery of services using a team of...
-
Plumbing Scheduler
1 week ago
Everton Hills, Australia PDR Plumbing Full time**Plumbing Scheduler** PDR Plumbing is looking for an Plumbing Scheduler to join our team. PDR Plumbing is located at Everton Hills and services all of Brisbane. The position provides an opportunity for someone to enjoy a stable position with job security, while working with a friendly close-knit team. **Key Responsibilities**: - Schedule appointments...
-
Scheduling Officer
1 week ago
Waterloo NSW, Australia Catholic Healthcare Limited Full time $80,000 - $100,000 per yearWaterloo locationPermanent Full time role with work from home daysCompetitive hourly rate of $ superannuation7 additional leave days per year + NFP Salary Packaging + Fitness PassportAged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and plays a pivotal role in ensuring that Older Australians are assessed for the care and...
-
Works Scheduler
20 hours ago
Williamtown NSW, Australia Downer Group Full time $60,000 - $90,000 per yearWe're proud to announce a major milestone for Downer.Downer has been awarded the Property and Asset Services (PAS) contract to deliver base and estate services across their two largest regions NSW/ACT and QLD. This is a significant milestone for our business and our enduring 80+ year relationship with the Australian Defence Force.We're inviting applications...
-
Accommodation Scheduler
1 week ago
Surrey Hills, Australia ONCALL Group VIC Full time**ONCALL Group Australia Pty Ltd is a quality certified, NDIS and Child, Youth & Family registered service provider and recognised industry leader in the Disability and Community Services Sector.** **ONCALL takes pride in employing people who share our commitment and passion for putting the client at the centre of every decision we make and delivering...