Scheduling Officer

1 week ago

Waterloo NSW, Australia Catholic Healthcare Limited Full time $80,000 - $100,000 per year
  • Waterloo location
  • Permanent Full time role with work from home days
  • Competitive hourly rate of $ superannuation
  • 7 additional leave days per year + NFP Salary Packaging + Fitness Passport

Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and plays a pivotal role in ensuring that Older Australians are assessed for the care and services they truly need. Our ACAS team is expanding, and we have an exciting opportunity for a Scheduling Officer to join the team.

What will your role look like?

You will be responsible for the scheduling of Aged Care Assessment services while providing exceptional customer service to clients or stakeholders using our new software Skedulo.

Day to day this includes:

  • Scheduling assessments and prioritising as required and communicate scheduling changes to clients and assessors
  • Matching assessments with assessors who have the appropriate skills and availability, while optimizing their schedules
  • Ensuring all data is entered accurately while adhering to comments or alerts
  • Providing strong administration support to ACAS staff
  • Escalating complaints to Customer Service Team Leader
  • Providing quality customer service in all communication to all clients and representatives in a professional and knowledgeable manner
  • Documenting all interaction with clients and representatives

To be successful in this role you'll need:

  • A kind heart and genuine passion for providing high quality care to the elderly
  • Scheduling/rostering experience preferred (experience using Skedulo would be amazing)
  • Excellent planning, organising and problem-solving skills
  • A high degree of computer competency
  • Ability to maintain professionalism and confidentiality
  • Commitment to exceptional customer service both to internal and external stakeholders
  • Willingness to apply for a Police Check

What we can offer you:

  • Competitive hourly pay rate
  • 7 additional leave days per year
  • Not-for-profit tax benefits so you pay less tax
  • Fitness Passport discounted gym memberships
  • Paid Parental leave
  • Long Service leave after 5 years

Apply online now

Aged Care Assessment Services acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance we'll be in touch.

  • Scheduling Officer

    2 weeks ago

    Waterloo, Australia Catholic Healthcare Full time

    Waterloo location - Permanent Full time and Part time roles available (Min 3 days) - Competitive hourly rate of $39.00 + superannuation - 7 additional leave days per year + NFP Salary Packaging + Fitness Passport Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and plays a pivotal role in ensuring that Older Australians are...

  • Education Scheduling Officer

    4 days ago

    Wollongong NSW, Australia University of Wollongong Full time $81,953 - $92,000 per year

    Educational Scheduling Officer (Liverpool)Permanent/continuing full time appointmentLevel 5: $81,953 - $92, % superannuationThe UniversityWith over 32,000 students from more than 130 countries studying at UOW's onshore and offshore campuses, the University of Wollongong offers a diverse and multicultural community that enriches the student experience. UOW is...

  • Maintenance Scheduler

    4 days ago

    Eastern Creek NSW, Australia Transgrid Full time $80,000 - $120,000 per year

    About UsAt Transgrid, our work improves the lives of millions – from lighting up sports fields, schools and homes, to powering the wheels of commerce and everything else in between. Now it's your turn to make it happen.This is an exciting time in the energy industry with the transition to renewable energy. Recent government policy documents outline plans...

  • Administrative Assistant

    1 week ago

    Waterloo, Australia Spare Staff Full time

    **Spare Staff **is hiring **Administrative Assistant** for **Progress real estate** **How to apply**: Application can be submitted on this link for review: **Administrative Assistant/all-rounder position - Part time - Waterloo** Your duties will include general office administration, accounting and marketing. The position is part time, 2 mornings per...

  • Scheduler - Sydney or Melbourne

    1 week ago

    Bella Vista NSW, Australia Silverchain Full time $60,000 - $90,000 per year

    Job DescriptionScheduler - Sydney or MelbourneAs a Scheduler at Silverchain, you will be responsible for the rostering and scheduling for clinical services to our diverse client population, ensuring the best match between client needs and our service delivery team's skills.You'll act as the vital link between our clients and our in-field team, ensuring...

  • Security Guard

    5 days ago

    Waterloo, Australia Mobile Security Group Full time

    **Job Advertisement: Security Officer for Ferrari Show** **Position**: Security Officer **Event Date**: 23rd of November **Timings**: 07:45 AM - 05:00 PM **Rate**: $33 per hour **Uniform**: All Black Suit with a Black Tie **Location**: [Insert Address], Waterloo, NSW, 2017 **Event Overview**: Join us for an exciting day at the Ferrari Show, where the...

  • Wholesale Operations Coordinator

    10 hours ago

    Waterloo NSW, Australia Bec + Bridge Full time $60,000 - $90,000 per year

    At BEC + BRIDGE, we're bound by confidence, cool, and grit. Our collections are made for women who know what they want, with elevated separates, striking eveningwear, and our signature party dresses. With over 20 years of Australian design under our belt, we're proud to be a brand that celebrates style, strength, and confidence.The RoleWe are now seeking a...

  • Project Scheduler

    1 week ago

    St Peters NSW, Australia Inner West Council Full time $117,000 - $132,000 per year

    About Inner West CouncilInner West Council (IWC) is among Sydney's larger local metropolitan local government councils looking after a community of 201,000 people living in some of the inner city's most vibrant, creative, liveable, and diverse suburbs. As we continue to deliver quality, innovative, and inclusive programs and services, we invite you to join...

  • Casual Recruiter

    1 week ago

    Waterloo, Australia Stable Research Full time

    CRNRSTONE - Market Research Recruiters. Bastion Agency is Australia’s largest independent communications agency with expertise in Research, Creative, Digital, Corporate and Consumer Communications, Sponsorship and Events, Video Production and China Marketing. We have offices in Sydney, Melbourne, Los Angeles, New York and Auckland along with partnerships...

  • Part-time Medical Receptionist

    6 days ago

    Waterloo, Australia Green Square Dermatology Full time

    Green Square Dermatology is a busy specialist medical clinic located in the heart of Waterloo, just south of Sydney. Our dermatologists are highly qualified experts in diagnosing and managing conditions of the skin. We’re on the lookout for a genuine, friendly, and empathetic individual to join our reception team. You’ll become a core part of the...