Compliance Manager

Smart Energy has grown to become one of Australia's leading home electrification and renewable energy retailers, providing quality solutions to Aussie homeowners across the country.

Our mission is to lead Australia to net zero emissions by offering a smooth, supported, and sustainable solution to rising energy costs - assisting Aussie homeowners in their transition to Smart Energy sources and a brighter future.

Our values are the cornerstone of our identity, guiding everything we do and how we do it. When you become part of our team, you'll be welcomed into a workplace that respects you as an individual and is committed to your growth. We're focused on development, meaningful investment, and delivering service excellence. At Smart Energy we believe in empowering our people, providing support, and fostering innovation.

About the Role

Join the forefront of operational excellence as a Compliance Manager at Smart Energy, a leading home electrification retailer in Australia. With a strategic mind and a keen eye for risk management, this role is pivotal in sculpting a robust compliance framework that propels business objectives and aligns with the board's vision.

Smart Energy is seeking a proactive Compliance Manager in a full-time Permanent full-time position in our Byron Bay HQ Bring your analytical prowess to drive compliance integration within our business strategy.At Smart Energy we understand that compliance is not just about ticking boxes – it's about safeguarding our vision and facilitating sustainable business growth.

With a comprehensive understanding of how each team's role fits into the larger picture of compliance, our Compliance Manager will be responsible for overseeing the identification, documentation, and escalation of regulatory, legal, and industry compliance risks across the company's sales, installation, and internal operations. This role ensures internal processes align with applicable national and state regulations, oversees the maintenance and review of company compliance policies, and provides formal guidance and implementation to business units to support informed decision-making.

Please note: This role requires you to be onsite Monday - Friday in our vibrant Byron Bay office located in the industrial estate.

• Spearhead the management of the company's business risk matrix, aligning with the broader company strategy and goals.
• Develop, implement, and maintain compliance policies aligned with relevant Australian laws and solar industry regulations.
• Lead critical compliance domains including employment, Fair Work, payroll tax, sales, installations, customer areas and data privacy.
• Drive continuous improvement and meticulous process documentation in key compliance areas.

• Influence positive change and uphold the integrity of customer service outcomes.

• Compliance Leadership: Own and refine the business risk matrix, creating a proactive approach to managing potential threats and compliance issues.

• Strategic Alignment: Work closely with the Managing Directors to ensure compliance structures support and drive the company strategy.
• Problem-Solving: Tackle real-world compliance challenges, delivering tangible solutions that exemplify your expertise.
• Process Perfection: Focus on documenting and improving compliance-related processes, ensuring clarity and efficiency across the board.

Do you have a Bachelor's Degree in Management, Law, Commerce, or a related field? Have you worked in a compliance-focused role, demonstrating success in integrating compliance with business strategy? If you're ready to own the outcome of critical compliance issues and have a track record of excellence, we want to hear from you.

Smart Energy is not just another workplace. We're a dynamic, fun and high performing team that values innovative thinking and strategic action. If you're looking to make a substantial impact in a company that values your expertise, APPLY NOW and align your career with a business that's as ambitious as you are.

Hit that application button and take the first step towards redefining compliance management. Our team is excited to welcome a strategic thinker who's ready to elevate our operations and champion compliance.