Social Community Manager

Be part of the largest and only truly integrated communications agency in Australia.  

Play your part in a brilliant company culture built on teamwork, creativity, and fun.   

We work with some of the biggest brands in the world to deliver earned-first creativity that drives real brand and business impact. Whether it be creative development, brand strategy, public relations, influencer engagement, events and activations, social and digital strategies, we have it all, and we're looking for curious, brave, and enthusiastic minds who share our philosophy and want to bring something unique to the table. 

Your home 

This role sits within our Studio X team, forming part of the global marketing partnership between WPP and a major FMCG brand. The partnership covers more than 200 countries and territories where the brand operates. This role is focused on Australia and New Zealand, part of the Asia-Pacific region. This is a hybrid role with time spent in the Ogilvy office, WFH and with the expectation to collaborate on site with clients and teammates for one to two days per week. 

Role overview 

As a Community Manager in the Social Listening & Engagement function, you will be part of a team that designs and develops content for social channels spanning an exciting and high-profile portfolio of brands. You will be part of the dedicated social team that creates impact via social strategies and entertaining content in support of always-on brand and campaign activity. 

Your role will cover content publishing and scheduling, community management, and reporting. Key responsibilities will include:  

Community Engagement & Strategy 

• Lead community engagement efforts with creative and tailored approaches to fan engagement 
• Bringing brand tone and personality to life in social channels with a proactive and conversational approach to community engagement
• Develop a deep understanding of tone of voice and brand positioning for individual brands
• Collaborate with cross-functional teams to ensure community engagement strategies support overall brand and campaign outcomes
• Identify community trends and reactive opportunities to drive deeper fan participation  

Content Management & Distribution 

• Manage content calendars, scheduling, and publishing of content to brand pages
• Coordinate with regional lead teams and paid specialists for content distribution
• Ensure consistent brand voice across all community touchpoints
• Attend events and experiences to share live updates and fan reactions  
• Applying WPP Open, our AI intelligence platform, to drive efficiencies and insights that result in greater client and community impact  

Analytics & Reporting

• Use Sprinklr dashboards and analytics to track growth, engagement, and sentiment 
• Use social listening tools as required to track off-platform conversation and brand buzz 
• Share regular updates, insights, and recommendations with internal and client-side stakeholders
• Monitor community feedback and adjust strategies based on performance data 

About Ogilvy PR  

Ogilvy PR is the largest integrated communications agency in Australia. Our team is made up of specialists with expertise in consumer PR, corporate and business, government relations, social and digital strategy, and sustainability communication.   

We place earned creativity at the heart of the work we do for our clients, and we enjoy long-term relationships with our clients based on mutual respect, partnership, and measurable business impact.   

Why Ogilvy?    

• Work in style at Barangaroo: Sydney-based employees enjoy our brand new, state-of-the-art WPP campus in the heart of Barangaroo.
• Unlock the power of AI: Develop your Gen AI skillset with WPP Open, our cutting-edge global AI platform, and leverage the latest technology to enhance your work and drive innovation.
• Recharge & rejuvenate: Enjoy a range of additional leave benefits, including your birthday off, Summer Fridays, and loyalty leave (an extra day for each year you are with us)
• Invest in your growth: We are invested in your success. You will receive a tailored personal development plan to help you achieve your goals, along with dedicated support from your manager to guide your career journey. We leverage Culture Amp to facilitate meaningful career conversations and track your progress.
• Belong at Ogilvy: We are deeply committed to fostering an equitable and inclusive workplace. Our Inclusivity & Impact Council, SheCD, WPP Unite, and Reconciliation Action Plan programs are just some of the ways we are creating a culture where everyone feels valued and respected.
• Recognising excellence: We celebrate your achievements and loyalty through our employee reward programs
• Referral bonus: Bring your talented friends to Ogilvy and receive a bonus
• Unlock exclusive savings: Access discounts and vouchers for major household brands through our benefits platform, perkSPACE
• Family & caregiver support: We offer a gender-neutral parental leave policy, providing 16 weeks of paid leave to support all parents and caregivers throughout their journey. We are committed to helping you balance your career and family life.
• Wellness your way: Take advantage of discounted rates with health and fitness providers, plus access to yoga, meditation, and wellbeing programs to support your mental and physical health
• Confidential support: We provide confidential counselling support through Telus EAP to help you navigate any personal or professional challenges
• Go global with Ogilvy: As part of a leading global network, you will have access to exciting career pathways and opportunities around the world. Expand your horizons and connect with colleagues across the globe. 

At Ogilvy, we believe inclusivity is essential to our success. We are committed to building a workplace that embraces various perspectives, experiences, and backgrounds, knowing that diverse teams drive more impactful work.  

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Māori, people with disabilities, diverse cultural and linguistic backgrounds, all ages, genders, sexual orientations, gender identities and expressions, nationalities, and family structures.  

We believe everyone thrives when they can be themselves. We provide equal opportunities and are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to reach their full potential.   

If you require any accessibility adjustments during the recruitment process, please let us know: ogv-au-