Social Media Community Manager

At
Atomic 212°,
we're not your average media agency. We started as a performance media and search marketing specialist, but we've evolved into an award-winning agency that combines creativity, technology, and data to deliver exceptional results across all media channels. From big-picture strategies to granular campaign execution, accountability and innovation are in our DNA. We work with major global and Australian brands across industries, delivering solutions that inspire and perform.

Now part of
Publicis Groupe
, you will join one of the world's most progressive and dynamic modern communications businesses and enjoy the benefits that come with the network – from extensive Learning & Development opportunities, additional leave benefits, to a strong culture of connection and collaboration across our entire network.

Who are we looking for?

Utilising Atomic 212º's breadth of research, tools, and audience insights, along with client marketing plans & creative approaches you'll collaborate with internal and external stakeholders to develop and deploy a holistic approach to our clients branded social presences across all channels.

As Social Communities Manager you will work with our clients to develop and deliver their social media strategy. You'll work managing organic and paid content, collaborating with client digital and marketing communications teams. Your role will include monitoring social channels, replying to and escalating queries and engaging with customers' content.

Join a High-Performing, Encouraging group of like-minded people. Be part of a team that values fun, kindness, respect, and zero egos. We pride ourselves on maintaining high standards and delivering exceptional results, while fostering a culture of collaboration. If you're looking for an environment where you can thrive, grow, and work alongside a high-achieving team that genuinely cares, this is the place for you

What will your day to day look like?

Social Media Management

• Act as the primary point of contact for clients, with strong knowledge of social platforms including Facebook, Instagram, TikTok, YouTube, LinkedIn, Pinterest, X (Twitter), and emerging channels.
• Monitor and respond to comments across both organic and paid campaigns, engaging with audiences where appropriate.
• Stay up to date with the latest social media trends, features, and emerging platforms.
• Share social media updates and trends with the agency and clients.
• Evaluate potential brand partnerships and collaborations.
• Support client acquisition by providing insights and strategies for organic social.

Social Listening

• Use social listening tools to create and manage topic queries.
• Monitor conversations, sentiment, and trends to identify engagement opportunities and brand insights.

Reporting

• Deliver ad-hoc, monthly, and annual reports with actionable insights and strategic recommendations for clients and internal teams.

Content Creation and Copywriting

• Plan and manage monthly content calendars for key segments and brands.
• Write and edit social media copy, ensuring alignment with brand voice and objectives.
• Curate, schedule, and publish content across all social channels.
• Collaborate with clients and internal teams for timely content approvals and deployment.

Social Strategy & Playbook

• Maintain and update social media strategies and brand playbooks.
• Provide regular recommendations to enhance content performance, engagement, and reach.

What will set you up for success?

• Proven relevant experience in a similar role
• First-rate communication skills, both verbal and written
• A well-versed candidate in Content Creation and Community management
• Social platforms & community management tools experience is mandatory
• Demonstrated experience in conveying concepts clearly and engagingly to varied audiences
• Capability to develop and implement effective community engagement strategies
• Experience evaluating data, developing and delivering reports and credible insights to internal and external stakeholders
• Aptitude to interpret website traffic and online customer engagement metrics
• Strong self-management experience and the aptitude to work without direct guidance are key to success in this role
• Hands on experience in Canva and Sprinklr

Why Join Atomic 212°?

• Be part of a bold, evolving agency known for innovation and industry leadership.
• Collaborate with passionate, talented colleagues on a variety of exciting projects.
• Gain exposure to major clients and industry-leading campaigns.
• Thrive in a supportive culture where your voice and ideas are valued.

If you're ready to elevate your career and make an impact in brand communications, apply now and become part of the Atomic 212° story

For more information visit

Additional information

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at

Enjoy all the perks that come with our network offering:

• A comprehensive
  Wholeself
  program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our
  Publicis Liberté
  flexibility approach "working your way, with us"
• Access to our Global AI Platform,
  Marcel,
  connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive
  Learning & Development
  opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our
  Career Conversations
  program
  .
• A committed Diversity, Equality and Inclusion strategy driven through our
  Viva Women
  ,
  Égalité
  ,
  enABLE,
  EmbRACE
  , and
  Ecologique
  committees.
• Leave benefits
  including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World
  program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and
  Cub Care leave
  .
• Access to counsellors, psychologists and professionals through
  Sonder
• an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners
  of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn't be where we are today. So be you – we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via - your personal information will be kept confidential.