Medical Receptionist

17 hours ago

Bendigo, Victoria, Australia Doctors & Co Full time $45,000 - $65,000 per year


About Us:

At Doctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients' needs. As a leading healthcare provider in Australia, we pride ourselves on our compassionate approach, cutting-edge treatments, and a patient-centric ethos. Our team at Bendigo Doctors is driven by a shared commitment to excellence and innovation in the medical field.

Role Overview:

We are seeking a friendly and organized Medical Receptionist to join our growing healthcare team at Bendigo Doctors. In this role, you will work at the front desk of our medical clinic and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients.

Key Responsibilities:

  • Open and Close clinic as per set procedure
  • Greet patients and other callers in a professional and courteous manner
  • Make appointments for patients
  • Ensure medical records are managed confidentially and efficiently
  • Accurately process patient payments via cash, Eftpos, and direct bill transaction.
  • Invoice Medicare, Private Health Funds, TAC, Workcover.
  • Knowledge of the MBS schedule and correct billing procedures
  • Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
  • Attend to patient enquiries
  • Check and handle internal emails.
  • Fill in the roster when staff is away, on holidays and sick leave.
  • Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
  • Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
  • At all times maintain confidentiality of patient personal and financial information.
  • Complete recalls.
  • Support the day to day operations of the medical centre.
  • Exceptional customer service and teamwork skills.

Selection Criteria:

  • Demonstrated ability to work in a team
  • Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
  • Demonstrated strong organisational and problem solving skills
  • Demonstrated ability to work in a fast paced environment, including multitasking
  • Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
  • Demonstrated commitment to quality patient service
  • At least 1 year experience as a Medical Receptionist in a medical practice is required

In addition, the candidate must also provide the following;

  • Current Police Check
  • Current Working with Children clearance
  • Current First Aid/CPR certificate
  • Immunisation Record
  • Driving Licence/ Photo ID

If this role speaks to your heart , we cannot wait to meet you. Apply now, and lets make a meaningful impact on healthcare together. Alternatively, you may send out your resumes to


  • Medical Receptionist

    4 days ago

    Bendigo, Victoria, Australia St Anthony Family Medical Practice Full time $40,000 - $60,000 per year

    About the businessSt Anthony's Family Medical Practice delivers high quality integrated primary health services that are patient centered, responsive, and accessible to our communities. St Anthony Family Medical Practice has medical clinics in Elmore, Heathcote, Rochester, Rushworth, Spring Gully and Strathfieldsaye.About the roleMedical...

  • Medical Receptionist

    2 days ago

    Bendigo, Victoria, Australia Healthworks Healthcare Full time $40,000 - $60,000 per year

    Medical ReceptionistFull-time PositionFast-paced GP medical centerFriendly work environmentAward pay rate or above depending on past experienceAbility to multi-task and work under pressureexcellent communication skills.Previous medical reception experience preferred, but not essential.Must have proven computer skills.

  • Part Time Medical Receptionist

    1 week ago

    Bendigo, Victoria, Australia Doctors&Co Full time $45,000 - $65,000 per year

    About Us:AtDoctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients' needs. As a leading healthcare provider in Australia, we pride ourselves on our compassionate approach, cutting-edge treatments,...

  • Office Manager

    17 hours ago

    Bendigo, Victoria, Australia Bendigo Doctors Full time $60,000 - $120,000 per year

    We are currently hiring for a role at Bendigo Doctors: Office Manager, Registered Nurse, and Medical Receptionist.Office Manager – Bendigo DoctorsWe're looking for a passionate and results-driven Office Manager to lead our dynamic team at Bendigo Doctors. In this pivotal role, you'll oversee clinic operations, guide a team of nurses and receptionists, and...

  • Office Manager

    6 days ago

    Bendigo, Victoria, Australia DOCTORS & CO Full time $90,000 - $120,000 per year

    We are seeking a passionate, highly capable and results-driven Office Manager to join our dynamic team in Bendigo Doctors. As our Office Manager, you will be at the forefront of driving profitability and growth of Bendigo Doctors. You will play a pivotal role in guiding a team of exceptional Nurses & Medical Receptionists and collaborate with the Doctors &...

  • Medical Administrator/receptionist

    7 days ago

    Bendigo, Australia St George Medical Group Full time

    Join Our Team as a Medical Receptionist/Admin - Bendigo, Victoria **Be the friendly face that makes all the difference!** We’re seeking enthusiastic and reliable Medical Receptionists/Admin staff to join our growing team in Bendigo. Your welcoming smile, strong communication, and organisational skills will be key to delivering an exceptional patient...

  • Medical Receptionist

    3 days ago

    Bendigo, Australia Bendigo Doctors Full time

    We have an opportunity for an **Experienced** **Medical Receptionist** to join our team at **Bendigo Doctors** We require an individual who is **highly motivated**, **enthusiastic** with a **"can do"** attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a...

  • (15h Left) Medical Receptionist

    4 days ago

    Bendigo, Australia Fsradiology Full time

    About The Role Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic located at Clayton. This is a full-time position. As a medical receptionist you will be responsible for: - Managing all phone enquiries in a timely, professional, and confidential manner - Front of...

  • Medical Receptionist

    1 week ago

    Bendigo, Australia Hargreavest Medical Practices Full time

    **Skill Required**: - Multi-language speaking. - Good communication skills. - Passion and keen to help and serve people. - General reception work. - Able to finish all the work on the day. - Able to using Microsoft Excel/ Word. **Position offered**: Full/Part Time job **Working duties**: - Making appointments/bookings. - Answering/listening to voice...

  • Office Manager

    18 hours ago

    Bendigo, , Australia Doctors & Co Full time $60,000 - $120,000 per year

    We are seeking a passionate, highly capable and results-driven Office Manager to join our dynamic team in Bendigo Doctors.As our Office Manager, you will be at the forefront of driving profitability and growth of Bendigo Doctors. You will play a pivotal role in guiding a team of exceptional Nurses & Medical Receptionists and collaborate with the Doctors &...

  • Ward Clerk

    1 week ago

    Bendigo, Australia Bendigo Health Full time

    Location: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Finance, Human Resources, IT and Telecommunications Reference: 12566 **Work in an environment that offers**: - A strong attitude to teaching and supportive staff - A diverse patient base...