Product Specialist

About us…

Since 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

The opportunity…

We are seeking a passionate and driven Product Specialist to join our high-performing Physics & Oncology team in NSW in a 12-month fixed-term contract role.

You'll be responsible to promote our QA and Radiation Safety portfolio to customers across the following:

• Healthcare facilities including hospitals and radiation therapy centres.
• The Scientific Community including Universities and Research organisations.
• Government including Departments of Homeland Security and Defence.
• Other organisations who require radiation sources or detection devices.

Key responsibilities:

• You will work closely with our commercial team to help achieve our business objectives whilst being the key technical and customer point of contact for the business.
• This role carries a high level of interaction with Device Technologies' principal partners, supporting:
• Interpretation and management of quotations
• Coordination of service requests
• Collection and preparation of performance reporting
• Use your Medical Physics knowledge to help customers with requests and queries
• Work towards achieving Oncology business revenue targets
• Lead quotation interpretation and management with principal partners
• Coordinate and track service requests to ensure timely resolution
• Deliver business reporting and performance analysis to internal and external stakeholders
• Exhibit at industry and scientific symposiums
• Collaborate with Regulatory & Quality teams to support product approvals and compliance
• Provide training and support to technical and clinical staff on device usage and safety
• Prepare technical documentation and reports for internal and external stakeholders

About you...

At Device Technologies, we succeed through our commitment to five key values:

Delivering Innovation - We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands. Through our innovation we continually adapt and transform for our people, our customers and our future success.

Seeking Collaboration - By embracing collaboration we tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.

Taking Ownership - We embrace accountability and initiative. It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.

Practising Good Business - We strive to embody integrity, responsibility, and sustainability. It involves ethical conduct, transparency, and a commitment to social and environmental stewardship.

Championing the Customer - By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.

Our ideal candidate will be driven to learn our portfolio and business to achieve our commercial objectives. They will be a team player who champions the customer and focused on the details that matter to them. We want someone who is willing to take on challenges and grow with the business.

Experience required:

Essential

• Bachelor, Master's or PhD in Medical Physics, Biomedical Engineering, or related field
• Certification or eligibility for certification by ACPSEM or equivalent
• Minimum 2 years of experience in a clinical or industry setting
• Experience in Radiation Therapy and radiation safety

Desirable

• Familiarity with regulatory requirements for medical devices
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and in a multidisciplinary team
• Strong attention to detail and commitment to quality
• Proficiency in data analysis tools
• Adaptability and willingness to learn new technologies

Interested?

To apply for this opportunity, please click on the 'apply' button to be redirected to our candidate application portal.

At Device Technologies we are motivated by the opportunity our equipment provides to change people's lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.

Job Types: Full-time, Fixed term, Contract

Contract length: 12 months

Work Authorisation:

• Australia (Preferred)

Work Location: In person