Night Guest Service Agent

2 weeks ago

Melbourne, Victoria, Australia Minor International Full time $40,000 - $80,000 per year
Company Description

Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

We're seeking a Night Guest Service Agent to join our front office team at Oaks Melbourne on Collins Hotel. This part-time role is perfect for a hospitality professional who enjoys working independently, delivering excellent guest service, and ensuring smooth overnight operations.

What you'll do:

  • Welcome and assist guests with check-in, check-out, and enquiries
  • Handle overnight reception duties, including reservations and payments
  • Monitor hotel security and complete nightly audits
  • Provide friendly, professional service to ensure a positive guest experience
  • Work closely with other departments to ensure seamless operations
Qualifications

What we're looking for:

  • Previous experience in front office or customer service (hospitality preferred)
  • Strong communication and problem-solving skills
  • Ability to work independently and manage overnight responsibilities
  • Professional presentation and attention to detail
  • Flexibility to work overnight shifts, weekends, and public holidays

Why join us?

  • Career development and global opportunities with Minor Hotels
  • Staff discounts across our hotel network, dining, and partner brands
  • Supportive and friendly team environment
  • Work in the heart of Melbourne CBD at a leading hotel
Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Ihg Part time

    **About us**Travel is a journey.At Holiday Inn, we thrive on making our guests stays brighter, helping them create memories that will last a lifetime.Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Oaks Hotels Full time

    **Company Description**Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Ibis Budget Full time

    **Company Description** ibis Budget Melbourne CBD**is located in the heart of Melbourne CBD with easy access to shopping and dining options Melbourne has to offer. With its convenient location, ibis budget Melbourne CBD offers the perfect base for visitors travelling to Melbourne on a budget.We are looking for a Guest Service Agent who can work afternoon &...

  • Night Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Minor Hotels Full time

    We are looking for an enthusiastic, dedicated and professional Guest Service Agent to join our team at Oaks Melbourne on Collins Hotel on a full time basisThe moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and...

  • Night Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Oaks Hotels Full time

    Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Jobs For Humanity Full time

    **Company Description**Company Name: USD 437Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Oaks Hotels, Resorts & Suites Full time

    OverviewWe're seeking a Night Guest Service Agent to join our front office team at Oaks Melbourne on Collins Hotel. This part-time role is ideal for a hospitality professional who enjoys working independently, delivering excellent guest service, and ensuring smooth overnight operations.What you'll doWelcome and assist guests with check-in, check-out, and...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Oaks Hotels, Resorts & Suites Full time

    OverviewWe're seeking a Night Guest Service Agent to join our front office team at Oaks Melbourne on Collins Hotel. This part-time role is ideal for a hospitality professional who enjoys working independently, delivering excellent guest service, and ensuring smooth overnight operations.What you'll doWelcome and assist guests with check-in, check-out, and...

  • Night Guest Service Agent

    4 weeks ago

    Melbourne, Victoria, Australia Oaks Hotels, Resorts & Suites Full time

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Hotel Grand Chancellor Melbourne Full time

    Hotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms with a dedicated conference floor boasting 5 conference rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a full time Guest Service Agent to join our team.Reporting to the Front Office Duty Managers, the Guest...