Client Executive

4 days ago

Cheltenham, Victoria, Australia Aon Corporation Full time $40,000 - $80,000 per year

Broker Support

Affinity Insurance Brokers operates as an authorised representative of Aon. We are dedicated to delivering quality and innovative insurance solutions for members of groups, associations, affinity bodies, and private individuals.

With strong relationships in the Equine and Tourism industries, we specialise in insurance for areas such as Equine, Tourism & Leisure Liability, supported by established binder agreements.

As one of the leading providers of insurance and risk management solutions for the horse industry, we offer a comprehensive range of products, including:

  • Public Liability
  • Personal Accident
  • Horse Insurance
  • Floats & Goosenecks
  • Farm Property
  • Risk Management Services

At Aon, we're in the business of better decisions—helping people and organisations protect and enrich lives. We're united by trust, diversity, and a passion for success.

What the day will look like

  • Assist insurance brokers with the administration and management of client portfolios
  • Prepare and process insurance quotes, policies, and renewals
  • Liaise with clients, insurers, and stakeholders to ensure smooth communication and resolution of queries
  • Maintain accurate and up-to-date client records and databases
  • Assist with claims processing and ensure timely follow-up
  • Comply with regulated processes and systems
  • Complete daily client administration tasks and updates in our online filing system
  • Identify process improvement opportunities to exceed service standards

How this opportunity is different

You'll join a close-knit, collaborative team and gain exposure to all aspects of broking in the Equine space. This is an excellent opportunity for someone looking to kick-start a career in insurance or bring their administration expertise into a dynamic, supportive environment.

Skills and experience that will lead to success

  • Previous administration or client service experience
  • Strong skills using MS Outlook and familiarity with systems like Winbeat, Officetech, or CRM tools
  • Excellent verbal, written, and interpersonal communication
  • High attention to detail and accuracy
  • Ability to build trust and connect with people
  • Goal-driven with a passion for learning and adapting quickly to new systems
How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to own your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.

Our continuous learning culture encourages and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to sex, marital status, religious belief, ethical belief, colour, race and ethnic or national origin, disability, age, political opinion, employment status, family status, sexual orientation, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform crucial job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email 

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