Executive General Manager Operations

2 weeks ago

Cheltenham, Australia Signature Care Operations Full time

An exciting opportunity has arisen for an experienced and passionate **Executive General Manager (GM) of Operations** **(NSW)** to join our team and shape the service delivery of For Purpose Aged Care Australia into the future.

You will be vital during a period of national growth in our business, mentoring and guiding our General Manager's of Operations across our homes in the following states:

- Victoria
- New South Wales
- Queensland
- Western Australia

You will be based at our Cheltenham Office with regular travel to our sites nationally as required. With 11 current sites and 3 current commissioning homes, this is an exciting time to come on board in a newly created role. Reporting to the Chief Operating Officer, the Executive GM of Operations is a high-level strategic leadership position within the Executive team.

If you are an individual who deeply understands the Aged Care sector and has management experience in a client-focused organisation to lead and inspire staff across residences, then this is the role for you

**To be successful in this position you will be able to demonstrate your experience against the Key Focus Areas which include**:

- Acting as an effective support conduit between on-site Residential Managers, other General Managers and Support Service functions.
- Strong leadership skills
- Ability to manage change
- Ability to drive achievement of all residential compliance standards such as Accreditation, WHS and Hospitality Standards
- Lead projects / Support sites throughout the regions
- Consistently demonstrating and role-modelling a high performance, outcome-focused approach
- Maximising occupancy levels
- Maximising revenue (AN-ACC) and minimizing costs (e.g. Contract Nursing and Medical supplies)
- Developing, coordinating and implementing each home’s training and development
- Developing and maintaining an effective, empowered and efficient team to meet the key result areas of the Signature Care strategic plan.

**What you will bring to this role**:

- Demonstrated management experience within an aged care setting
- Thorough understanding of the Aged Care Funding Instrument (ANACC)
- Thorough understanding of the Aged Care Accreditation Standards and Commonwealth Aged Care Act
- Financial /budget management experience
- Demonstrated record of innovation and achievement in developing and managing services
- Excellent verbal and written communication skills
- Proven ability to write reports and correspondence in a professional manner
- Proficiency in Microsoft office, particularly Word, Excel and Outlook;
- Ability to manage people, delegate and prioritises tasks, also be results orientated and have the ability to operate autonomously
- Demonstrated ability to lead and motivate an operational team
- Proven conflict management skills
- Established communication, networking and relationship skills with a wide variety of clients
- Experience in management services across a number of sites
- Actively maintains professional skills and is up to date in current practices in aged care applicable to the role;
- AHPRA Registered Nurse

**Come and join the friendly and supportive Signature Care team that offers**:

- Salary Packaging (not-for-profit organisation)
- Salary Sacrificing (Super and Novated leases)
- Attractive remuneration package
- Supportive Employee Assistance Program (EAP)
- Career progression opportunities
- A progressive, expanding organisation that enjoys seeing their leaders grow
- Access to exclusive benefits and discounts platform including leading JB Hi-Fi, CBA, Endota Spa etc

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