Recruitment and Compliance Officer

Comfort Keepers is seeking a highly motivated and detail-oriented Recruitment and Compliance Officer to join our team. This vital role supports the day-to-day operations of our business by overseeing recruitment, onboarding, training, and compliance within the home care industry. If you're passionate about ensuring operational efficiency and upholding high standards in the aged care sector, this could be the role for you

About Us

Comfort Keepers - South is a leading Government approved Aged Care provider delivering a wide range of in-home services to WA clients for over 20 years, servicing clients in their own home, south of the river covering the surrounding areas of Rockingham, Fremantle, Cannington and Vic Park.

Key Responsibilities:

As the Recruitment and Compliance Officer, your role will involve:

• Recruitment and Onboarding: Coordinate the recruitment and hiring of new Community Support Workers, and providing assistance in recruiting office staff, in line with operational requirements. This includes placing job ads, screening candidates, conducting interviews, reference checks and overseeing the onboarding process, including all compliance checks.
• Training and Induction: Organise and coordinate induction and training programs for all new staff, ensuring that all compliance and training documentation is completed and maintained in company systems.
• Staff Compliance: Manage and maintain accurate staff records, ensuring all training, certification, and compliance requirements are met for current employees. Monitor staff progress and report non-compliance matters to the General Manager.
• Staff Appraisals and Offboarding: Coordinate annual staff appraisals and manage offboarding processes for employees leaving the company.
• Administration and Reporting: Maintain detailed records in CRM, HR, and training platforms. Run weekly compliance reports for the General Manager and provide monthly reports for the Board regarding recruitment, training, and compliance status.

Key Skills and Expertise:

• Previous experience in a HR generalist / recruitment / compliance role, preferably within the aged care industry.
• Knowledge and understanding of the Aged Care Quality Strengthened Standards and Support at Home framework.
• Proficiency in Microsoft Office, including Outlook, Excel, Word and PowerPoint.
• Experience with Employment Hero is highly desirable.
• Excellent interpersonal skills with the ability to communicate effectively at all levels.
• Strong organisational skills, with an exceptional eye for detail and the ability to work under pressure and to tight deadlines.
• A demonstrable commitment to confidentiality and discretion.
• A team player, willing to take initiative and contribute to the success of the team.

Expected Behaviours:

• Demonstrate professionalism and respect in all interactions with team members.
• Participate actively in meetings and training sessions.
• Communicate constructively and professionally, ensuring a positive and supportive workplace culture.

Key Performance Indicators (KPIs):

• Complete all tasks in a timely, professional, and accurate manner.
• Provide weekly compliance reports demonstrating training and certification status for all employees.
• Meet recruitment targets for Community Support Workers.
• Ensure timely responses to inquiries, with no response delay longer than 48 hours.

Why Join Us?

Comfort Keepers offers an opportunity to be part of a dynamic, growing team in the aged care and disability sector. You'll play a key role in maintaining high standards of care and compliance, helping us deliver exceptional services to our clients. If you are an organised, proactive, and detail-focused individual with experience in recruitment and compliance, we'd love to hear from you

To apply, please submit your resume and a cover letter outlining your relevant experience.

Comfort Keepers is committed to fostering a diverse and inclusive workplace where all employees feel valued and supported.

Apply now and make a difference in the lives of those who need it most