Senior Business Analyst

Employment type: Exempt Full Time (Contract up to September 2026)

Position classification: Health Manager Level 3

Remuneration: $127,150.00 to $144,444.00 per annum plus 12% superannuation

Hours per week: 38

Location: St Leonards/Hybrid working

The Opportunity

The Senior Business Analyst is responsible for analysing, documenting and translating business requirements and identifying improvements to business systems, processes and workflows enabling key stakeholders to make informed decisions to meet strategic and operational business needs of NSW Health.

Key accountabilities for this position:

• Partner with key stakeholders and effectively engage and negotiate while managing their expectations in defining business and functional requirements to ensure the design of scalable systems that supports current and future business requirements.
• Plan, analyse, design, develop, test, and continuously improve business systems though contemporary analysis on best-practice methodologies and processes to drive operational efficiency and business improvements.
• Develop comprehensive documentation including Program Statements of Work, Business Requirements Definitions, Functional Design Specifications, Process Maps, Change Impact Assessments, Test Cases, and Data Dictionaries to optimise business outcomes.
• Facilitate customised interviews, focus groups, and meetings with relevant stakeholders to gather insights, facilitate collaboration including analysing customer feedback and insights to enable impactful recommendations for system improvements that align with business and user needs.
• Serve as a subject matter expert on developed systems and liaison between business stakeholders and development resources; and provide plain language advice on complex technical issues to non-technical audiences.
• Proactively assess, identify, and report any issues or risks that may impact project implementation's timely delivery and quality, providing meaningful recommendations to mitigate risk.
• Analyse and interpret data using various statistical techniques to provide meaningful insights to support informed decision making.

Why work for HealthShare NSW?

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

We reward our employees with a terrific range of benefits, including:

• Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable.
• Hybrid working: enjoy a combination of working from home and the office.
• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks' paid parental leave for eligible employees.
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay.
• Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health.
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career.

Please note some benefits may only apply to certain employment types.

Further information on our wide range of benefits is available here.

Eligibility Requirements

• Meet essential requirements as outlined in the Position Description and ensure they are referenced in your resume or answers to targeted questions.
• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.
• This is a NSW Health category B position.

How to apply

• Click Apply Now at the top of the page
• Attach your resume and address the targeted questions
• To find out more about applying for jobs with HealthShare NSW please view our resource: Your Guide to Employment with HealthShare NSW.
• Any role related questions can be directed to the hiring manager at
• Any career portal support questions can be directed to our customer service team at

Targeted Questions:

Question 1:

Describe a time when you transformed and analysed data to address a complex business challenge and deliver measurable value for customers. What was the context of the challenge, what approach did you take, and what impact did your work have on the project or program?

Question 2:

Share an example of a project where you extracted data from relational databases or multiple sources and transformed it into a format suitable for analysis or submission. How did you manage complexity, ensure data integrity, and what was the outcome?

Question 3:

Tell us about a project where you analysed a large health (or similar) dataset using descriptive and advanced statistical techniques. How did you refine the research questions, select the appropriate statistical methods, and communicate your findings to stakeholders? What were the key outcomes?

We are diverse and inclusive

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW- and let us know.

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here.

Talent pool

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.

For exempt roles: Please note, this is an exempt role (has a contracted end date) and there may be opportunities for conversion to permanent employment at the same grade.

Applications close: 11.59 PM, Sunday 16 November 2025

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