Operational Technology Infrastructure Specialist
2 days ago
Key Responsibilities
* Provide Level 2/3 technical support for all OT service groups
* Meet or exceed defined Service Level Objectives and Targets
* Develop and maintain standards, documentation and processes for OT systems
* Create and manage maintenance strategies, plans and schedules
* Record and report all work in service management systems
* Provide expertise to technology projects involving compute, storage or communication systems
* Follow site processes including cyclone preparation and emergency procedures
* Collaborate with IT and OT support teams to share knowledge and workload
* Participate in industry workshops and seminars to enhance current initiatives
Required Qualifications
* 8+ years' experience in technology fields
* Expertise in Data Centre technologies (Servers, Storage, Virtualisation, Monitoring, Backup & Recovery)
* Experience supporting mission-critical services in large-scale environments
* Knowledge of scripting and automation (PowerShell, Python)
* Understanding of networking technologies advantageous
* Exposure to Process Control Systems desirable
* Tertiary qualification in IT or related discipline
Skills & Competencies
* Strong analytical and problem-solving skills
* Excellent communication and client focus
* Organised and capable of managing multiple priorities
* Knowledge of change, incident and problem management
Working Conditions (Optional)
* Site-based role located at Solomon, with work at other sites as required
* 8:6 roster (8 days on, 6 days off)
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