Database Coordinator

2 weeks ago

Adelaide Hills, South Australia Neutrog Australia Full time $60,000 - $80,000 per year

Join Neutrog Australia: Be the Driver of Our Marketing and Sales Data as our Database Coordinator

We're searching for a detail-oriented and inquisitive person to join the Marketing team in the newly created position of Database Coordinator. You will be the champion of our Customer Record Management System (CRM) and support our marketing and wider business operations. If you love turning data into meaningful insights and enjoy keeping systems running smoothly, this is your chance to make a measurable impact.

About the Role

Reporting to the Marketing Manager, you'll be the go-to person for CRM and database management, ensuring teams across the business are working to maintain accurate, accessible and relevant data records that work hard for the business. The creation of a dedicated role for this function, is indicative of the importance placed on CRM for the growth strategy of the Neutrog.

Why You'll Love This Role

  • Become the guardian and advocate for our most important marketing asset - our database
  • Work closely with a dedicated team in a collaborative and supportive environment
  • See the direct impact of your work in driving marketing and sales performance
  • Learn and grow in a role that blends technical skill, problem-solving, and teamwork

What You'll Do

  • Manage and maintain our CRM database, ensuring accuracy and data integrity
  • Produce regular and ad-hoc reports to inform decision-making
  • Identify gaps or errors in data entry and work with teams to resolve and improve processes
  • Seek out ways to optimise database use and drive engagement across the business
  • Support the marketing team with administrative tasks and coordination

What You'll Bring

  • Experience with CRM platforms (D365 and Power BI desirable, but training available for the right mindset)
  • Enthusiasm to be the 'go-to' person in the business for CRM help, support and training.
  • Strong attention to detail and an analytical, curious approach to problem-solving
  • The ability to translate data into actionable insights for stakeholders
  • Comfortable "policing" data quality in a constructive, collaborative way
  • Experience in membership-based organisations, e-commerce, or database driven businesses

About Neutrog

At Neutrog, we're more than fertiliser. We're grounded - open, transparent and down‑to‑earth in how we work together. We're focused on building genuine relationships with colleagues, customers and suppliers. We stay disciplined by embracing processes that help us deliver what we promise,when and where it's needed. And we're spirited - enthusiastic, innovative, and always ready to go the extra mile for our community.

Our vision is simple but ambitious: to be the most connected and trusted fertiliser brand in the world - by finding, developing and growing relationships, doing what we say we'll do, and delivering quality on time, every time.

If you're ready to keep our marketing engine running at peak performance and bring order to our data, we'd love to hear from you.

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