Technical Manager

12 hours ago


Melbourne, Victoria, Australia LVI Associates Full time $90,000 - $120,000 per year

Title:
Technical Manager

Location:
Melbourne or Sydney

Employment Type:
Full-Time

Reports To:
General Manager

About the Role

We are looking for a skilled Technical Manager to provide pre-sales and post-sales support for our client's mounting structure solutions. This role is critical in ensuring customer satisfaction and technical excellence across our Australian operations.

Key Responsibilities

  • Provide technical assistance to customers, installers, and sales teams regarding mounting system design, installation, and troubleshooting.
  • Review and optimize mounting structure layouts and configurations.
  • Support product testing, certification, and compliance with Australian standards.
  • Maintain technical documentation, FAQs, and training materials.
  • Conduct site visits and training sessions for partners and clients.
  • Collaborate with R&D and product teams to relay customer feedback and improve product offerings.
  • Stay updated on industry trends, standards, and competitor products.

Requirements

  • Bachelor's degree in Mechanical, Civil, or Electrical Engineering.
  • 3+ years of experience in technical support or engineering within the solar PV industry.
  • Familiarity with mounting systems, structural analysis, and Australian building codes.
  • Proficiency in CAD tools and CRM systems.
  • Strong problem-solving and communication skills.
  • Willingness to travel for site support and training.

If you are interested in this position, please do not hesitate to apply


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