Technical Services Manager

Company Description

We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars

Job Description

Love travel and passionate about all things aviation? You're in the right place. At Jetstar, you get to take-off at work, and in life.

As a team, we're lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we're all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky's the limit.

Take off with your next opportunity

As the Technical Services Manager – Fleet Development you will be responsible for leading the Technical and Configuration Management functions for the Jetstar Airways Aircraft Induction (EIS), Cross AOC Transfers, Major Modifications, and Aircraft Disposal Projects (EOL). This role covers all fleet types within the Jetstar network including, but not limited to, the A320, A321, and B787. You will also manage a team of Avionics, Cabin, and Structures Technical Specialists.

As the Technical Services Manager your key responsibilities include:

• Lead Technical Services activities for Aircraft Induction (EIS), Cross AOC Transfers, Major Modifications, and Aircraft Disposal Projects (EOL) across both Airbus and Boeing Fleet.
• Manage fleet configuration to meet project, regulatory, business and customer requirements.
• Manage the provision of aircraft and component repair support and approval.
• Manage the review and approval of technical service literature received by the company from OEM's, regulators and other industry sources.
• Work with the Projects Managers to ensure technical services tasks related to each project (aircraft EIS, EOL) are achieved within program budgets and timeline.
• Maintain regular communications, including regular interface meetings to ensure delivery of services
• Work with the Airbus Fleet Technical Services Manager, Maintenance Watch, Planning and AMO to ensure implementation of fleet health and operational performance consistently meets company targets
• Identify, prioritise, and manage fleet initiatives/projects.
• Liaise with service providers and MRO's in relation to technical matters.
• Drive business/process improvement and initiatives across the department.
• Provide a technical/operational advisory service to key stakeholders.
• Manage, provide guidance, develop and support staff

To be successful in this role you will have:

• 5 Years relevant experience in Aircraft Engineering.
• Experience at a high-capacity passenger transport operator/s including:
• Experience in Airworthiness Directive and Service Literature Assessment.
• Experience in Aircraft Technical Configuration Management.
• Experience in using compliance management platforms including TRAX.
• Strong leadership and team management capabilities.
• LAME or Professional Engineering qualification and/or tertiary qualifications in Aviation/Engineering/ Management.
• Detailed understanding and technical knowledge of relevant aircraft and systems.
• Sound knowledge of business management, business analysis and review techniques.
• Excellent customer service skills – capable of identifying customer needs and resolving customer issues.
• Proven experience in management positions and able to communicate effectively with all levels of management.
• Understanding of aircraft systems including TRAX, AIRMAN, AIRNAV.
• Flexibility to travel as needed in line with the demands of the role.
• Strong stakeholder management with daily cross-functional engagement.

Your life at Jetstar is unlike any other

Takeoff professionally: Dip your toes into something new. Stopover in another role. Move up quicker. At Jetstar, you've got the opportunities to grow and elevate your career.

Put the craft in aircraft: There's a new fleet of A321LR NEO's waiting for your arrival. Beyond Jetstar, our Engineering Team get to exposure to projects related to the Qantas Group's A320/1, B787 and A321 Freighters.

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

There's a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We're Jetstar. Let's takeoff together. We can't wait to hear from you.

Apply by: Sunday 26th October 2025.