Marketplace Lead

2 weeks ago

Melbourne, Victoria, Australia Accent Support Office Full time $90,000 - $120,000 per year

About Us

OZSALE is a fast-paced, digitally native lifestyle, beauty, fashion and accessories marketplace offering on-trend brands at smart prices. Following our recent acquisition, we're embarking on an exciting period of stabilisation and transformation and redefining the online shopping experience for a new generation of value-conscious, style-driven customers whilst ensuring strong commercial performance.

This is a unique opportunity to join a business at the start of its growth story and play a key role in shaping our future.

The Opportunity

We're looking for a highly motivated and commercially astute Marketplace Lead to manage and grow our Marketplace Seller program across Australia and New Zealand. You'll drive strategy, deliver key initiatives, and lead end-to-end account management to improve the seller experience, strengthen partnerships and deliver sustainable growth.

You'll develop a strong understanding of the seller journey, build engaging communication and content, and work cross-functionally to improve seller performance and marketplace governance.

Key Responsibilities

  • Build and manage strong, long-term relationships with sellers to drive growth and platform engagement
  • Analyse seller performance and provide insights to optimise commercial outcomes
  • Lead onboarding, setup and go-to-market activities for new sellers and products
  • Develop and implement promotional calendars and communication plans
  • Monitor product compliance, quality and content accuracy
  • Champion seller needs internally and support improvements to processes, systems and service delivery
  • Develop and manage monthly performance scorecards and quarterly reviews
  • Conduct competitive research and provide recommendations to improve our proposition
  • Partner with key functions (eCommerce, CRM, CX, Category Management) to deliver end-to-end marketplace initiatives
  • Deliver against sales and margin targets, and support annual budget and strategic planning

What We're Looking For

  • 1–2 years' experience in eCommerce or retail (buying, marketplace or commercial roles preferred)
  • Strong communication and stakeholder management skills
  • Excellent organisational and project management capability
  • Attention to detail and solid Excel/Google Sheets skills
  • Ability to work at pace and juggle multiple priorities
  • Understanding of digital product content and ecommerce workflows
  • A proactive mindset and passion for creating exceptional partner experiences

Why Join Us?

  • Be part of a high-growth business at an exciting time of change
  • Influence the future of our marketplace and make a real impact
  • Work with a passionate and innovative team in a digitally focused environment
  • Enjoy career development opportunities as the business scales

Click on Apply Now and help us shape the next chapter of our marketplace and redefine online value to our customers.

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