Clinical Care Coordinator

Make a lasting impact in a values-driven organisation supporting diverse communities

MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.

With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you'll join a compassionate, dedicated group of people working to deliver real impact every day.

The Role

The role of the Clinical Care Coordinator is to provide clinical assessment to all Home Care Packages clients and clinical leadership to the Care Management, Service Coordination and Leadership teams. This will ensure the continued success of the home care programs at and the overall coordination of the team. The Clinical Care Coordinator is a registered nurse. The Manager In Home Support, provides operational oversight and the General Manager Quality Risk and Compliance provides clinical oversight.

• Client Clinical Assessment and Oversight
• Clinical Leadership and Staff Support
• Care Planning, Evaluation, and Review
• Compliance, Documentation, and Reporting
• Clinical Planning and Quality Improvement

Client comprehensive Clinical Assessment

• Conduct comprehensive clinical assessment for clients using standardised tools, within program specific requirements.
• Provide clinical leadership, oversight and advice to management team and care management teams of client clinical needs.
• Formally review client care plans to ensure compliance to standards of care for quality review.
• Monitor, evaluate and review care plans as required by client care needs and alert Care Management of any changes in the client's health.
• Record and monitor significant health conditions.
• Meet assess rather than meet? clients' clinical care needs under wound care, behaviour, pain and falls and recorded in clinical needs tool.
• Liaise with and refer to allied health, dementia and continence services and other medical practitioners as required.
• Escalate any clinical concerns/referrals to the appropriate person or department for review
• Ensure follow-up is in place within 1-2 business days of receiving enquiries or internal referrals.
• Provide support and oversight to care managers for clients that have been admitted to hospital and participate in discharge plan meetings
• Review new client referrals and identify clinical risks associated with client's health conditions,
• Lead High Risk client meetings and support care advisors with any clinical issues

What We're Looking For

Qualifications

• Registered Nursing with current AHPRA registration.
• Current First Aid and CPR certification.
• Valid driver's licence and access to a reliable vehicle.

Experience

• Demonstrated experience in clinical assessment and care planning for older people, preferably within a home care or community services setting.
• Demonstrated experience working in community-based nursing programs
• Experience providing clinical leadership, mentoring staff, and supporting continuous improvement in care delivery.
• Previous experience and understanding of home care teams.
• An understanding of the range of community funding programs (e.g. HCP, CHSP and DVA).
• Proven ability to manage complex clinical client cases and coordinate multidisciplinary services.

Essential skills

• Strong clinical assessment and problem-solving skills using standardised tools.
• Excellent written and verbal communication skills, including documentation and report writing.
• Proficiency in maintaining compliance with Aged Care Quality Standards and regulatory requirements.
• Effective time management and organisational skills with the ability to prioritise competing demands.
• High level of computer literacy and ability to use client management systems and digital health records.
• High level problem solving and analytical skills.
• Excellent verbal and written communication and interpersonal skills.
• High level clinical skills.
• Clinical specialty areas in wound management, continence, medication management.
• A commitment to quality outcomes for clients, employees, and volunteers to multiple tasks.
• The ability to work in a culturally sensitive manner within an ethno-specific environment.
• A preparedness to work to the 10 principles of the Eden Alternative philosophy.
• Self-motivated with a flexible, caring and patient attitude.

Why MiCare?

• Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
• Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items.
• Be part of a multicultural, values-led team making a real difference in the community.
• Grow with us — access professional development in a supportive, collaborative environment.

To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check, Working with Children Check, NDIS Check and influenza and COVID 19 Vaccinations.

How to Apply?

Are you passionate about supporting elders to continue to live at home? Then we'd love to hear from you. When applying, please combine your CV and cover letter into one document and upload it as part of your application.

You can also review the Position Description for further information about the role and requirements.

Applications close 5.00pm 20 October 2025

MiCare is handling this recruitment independently and is not engaging agency support at this stage.