Enrolment Officer

JOIN US as an Enrolment Officer at Fulham Correctional Centre 

At Bendigo Kangan Institute we change lives through the power of education and skills.   

BKI brings together Bendigo TAFE, Kangan Institute, VETASSESS and eWorks, to connect people and industries with the transformative power of education and careers.  

 We deliver future-ready skills, training, and assessment solutions, as well as lifelong learning opportunities. Our vision is to become Australia's leading skills provider.  

 If you are passionate about joining an agile and forward-thinking organisation that fosters innovation or thrive on being part of an inclusive and united team that puts the customer first, please read on.  

Location: Fulham Correctional Centre   

Role Type: Part Time (3 days a week), Fixed Term (12 months)

Salary (FTE):  $68, $74,843.00 Plus Super (Dependent on Experience)

Step into a role where you make a real impact As an Enrolment Officer, you'll be at the heart of our Corrections Education Centre, helping education thrive. From the first application to induction, enrolment and completion, you'll own the entire student journey, helping to make every step smooth, efficient, and rewarding.

About the Role:

As an Enrolment Officer, you will:

• Facilitate all aspects of student applications and enrolments: processing admissions, inductions, resulting and grading, preparing statements of results, and issuing statements of attainment
• Maintain accurate records, ensuring compliance with organisational policies and regulatory standards
• Provide high‑quality data for reporting purposes
• Support effective operations and collaborate closely with the Director of Corrections, Program Leads and teaching staff
• Use sound judgement and problem‑solving to respond to client queries and assist leaders with complex issues, including addressing queries for externals, employers and students

What You'll Bring:

• Proficiency across support functions (e.g.: finance, student records, payroll etc) - supportive on-the-job training will be provided to navigate different systems.
• Basic Excel skills to manipulate data and create reports
• An eye for detail and accuracy in everything you do
• Confidence in handling external enquiries over the phone - you're a clear and professional communicator
• Ability to work to deadlines, juggle priorities, and stay organised in a fast-paced environment
• Strong problem-solving skills and a collaborative approach to working with diverse teams
• A genuine desire to make a difference in a correctional centre environment, supporting education that changes lives

What We Offer:   

• Become part of a growing department full of industry professionals.  
• Opportunities for professional development and cultural learning.  
• A workplace that values diversity, inclusion, and reconciliation.  
• Fitness Passport Program giving you and your family access to 230+ locations across Australia.  
• Access to counselling support (EAP) and regular health & wellbeing initiatives.  
• Meaningful work helping to shape the future of the civil construction trade.  
• Clear career pathway in vocational education with opportunities across Australia.   

The Essential Paperwork:   

• Working with Children Clearance (WWCC)  
• Current police check / willing to obtain  
• Certified right to work documentation  
• Certified copies of your qualifications and transcripts   

For any accessibility requirements during the recruitment process, please contact    

Applications will be assessed as they come in – we may start interviews before the closing date.   

Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance.   

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past, present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.   

Please note: Our team will be on a holiday break from 23rd December and will not be in touch until our return on 5th January when we resume reviewing applications. Thank you for your patience and understanding. 

Job Ad Closing date: 07/01/2026 

NOTE: Bendigo Kangan Institute reserves the right to withdraw this position at any time.