Employment Engagement Officer

Employment Engagement Officer – Workforce Australia

Make connections. Create opportunities. Change lives.

Are you a natural connector who loves networking, building relationships, and making a real difference in people's lives? At CoAct, we're on a mission to help people find meaningful employment, and we're looking for an Employment Engagement Officer who can bring energy, creativity, and drive to our team.

Exploring the Role

In this role you will be the face of CoAct in the community. You'll build and maintain strong relationships with employers by visiting them onsite, understanding their hiring needs, and matching them with suitable candidates. To succeed in this role, you'll deliver sustainable employment placements while meeting performance targets and contributing to positive community impact.

Your key responsibilities include, but are not limited to:

• Building strong pipelines of job-ready candidates through active community engagement.
• Creating and nurturing employer partnerships by networking, attending events, and visiting employers at their workplaces
• Promoting CoAct at networking events, industry forums, and community initiatives.
• Translating employer hiring needs into tailored recruitment solutions.
• Achieving sustainable job placements that meet performance targets while changing lives.

A little about you

• Resilient, optimistic, and able to remain solution-focused under pressure.
• Proven ability to achieve KPIs and drive positive results.
• Self-motivated and proactive, with a strong drive to meet and exceed goals.
• Confident in working independently while contributing effectively to a remote and collaborative team environment.
• A creative thinker with strong problem-solving skills and a focus on outcomes.
• Skilled at building authentic, professional relationships with candidates, employers, and colleagues.
• Previous experience in Employment Services (e.g., DES, Workforce Australia) or a similar customer-focused recruitment role is highly regarded.

What can we offer?

• Full-time contract until 25th June 2027
• Competitive Salary packaging (save on tax)
• Corporate health insurance discounts
• Being part of an evidence-based, data-driven organisation who foster best practice across all aspects of the business
• Additional wellbeing leave (extra 13 days on top of your annual and personal leave)
• Awarded Employer of Choice in The Australian Business Awards 2019, 2021 and 2024
• Inclusive Employer 2024 / 2025 recognised by Diversity Council Australia

At CoAct, we are a non-profit organisation dedicated to empowering everyday Australians through essential employment services and community activation programs. Our team shares a common passion for making a positive impact and giving back to society.

Your next steps

Thank you for your interest in this opportunity with CoAct. Keep in mind when applying: it's not just about what you know, but the unique value you can bring to CoAct and our team To apply, please submit your resume and cover letter via the "Apply Now" button.

At CoAct, diversity and inclusion are at our core. We welcome applicants of all backgrounds, including race, religion, gender identity, sexual orientation, disability, and age. We are proud to be a disability-friendly company

For adjustments to the recruitment process, leave a voice message on Please note: this number is for voice messages related to adjustment requests only. For all other enquiries, please email us at

All applicants may undergo a criminal history verification, along with other required checks, including but not limited to the NDIS screening clearance and Working with Children Check, during the recruitment process.