Operations Support Manager
2 hours ago
Family Doctor is seeking a dedicated Operations Support Manager to manage projects, implement solutions, provide training and mentoring to our network of Practice Managers. This role is based at our Support Office in Hawthorn East. The candidate will be open to travel as required.
About Us:
Located in Melbourne's eastern suburbs, Family Doctor is a privately owned, non-corporate, and forward-thinking medical group. We have experienced significant growth, operating 110 medical and dental centres across six states in Australia, with more expansion expected in the coming months and years. Our team collaborates to bring innovative solutions to our network of clinics.
About the Role:
We are seeking a full-time Operations Support Manager to provide additional support to our clinic Practice Managers. This role involves working closely with the Operations Team to achieve high-performing primary care delivery.
Responsibilities include:
- Overseeing various projects and initiatives
- Providing online training support to Practice Managers
- Assisting in data review and corrective actions
- Accreditation support across the network
- Ensure tools and software are fully implemented and adopted across the network
- Leading the preparation of the weekly Practice Manager meetings
- Prepare the fortnightly clinic analysis, practice reporting and adhoc analysis of indicators
- Internal liaison for the Operations Team with Finance, IT, GP Recruitment and Property
- Acquisitions
- Management of PIPs and WIPs across the network
- Manage PRODA linked services & delegations for the Organisation
- Projects and tasks as delegated by the COO and Operations Manager
About You:
- Experienced Medical Practice Manager of a General Practice
- Strong IT skills
- Strong business skills and understanding of the financial management of a medical business including Practice Incentive Programs
- Comprehensive understanding of the front end management, including Medicare rebates, debtor analysis, 3rd party claiming, Practice Incentives, MyMedicare, etc.
- Experience with Best Practice Software essential.
- Experience in Practice Accreditation.
- Desirable: working knowledge of Automed, Hot Doc, Health Engine, Cubiko and Tyro.
What we can give you:
- Free on-site parking
- Working closely with a great team
- Access to employee discount program & wellness hub
- Supportive work environment
-
National Operations Manager
2 weeks ago
Hawthorn East, Victoria, Australia Family Doctor Full time $120,000 - $180,000 per yearWhy are we hiring?Family Doctor has a total footprint to over 110 medical and dental centres across Australia. With strong plans for continued growth in 2025/26 and beyond, we are now seeking a highly experienced National Operations Manager to help lead our expansion and uphold our commitment to delivering exceptional healthcare. Joining us at this pivotal...
-
Occupational Health Operations Manager
2 weeks ago
Hawthorn East, Victoria, Australia Family Doctor Full time $120,000 - $180,000 per yearBe part of building something from the ground up. We are Australia's largest privately owned primary care business, operating over 110 clinics across the country. Backed by deep healthcare expertise and a trusted medical centre network, we're now expanding into the Occupational Health space—offering pre-employment medicals, health surveillance, injury...
-
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $180,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About The TeamOur Technology team is the backbone of the business,...
-
Marketing Automation and Operations Manager
4 days ago
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $180,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamAs one of the biggest brands in Australia, we connect...
-
Head of Store Operations
2 weeks ago
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $180,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About The TeamCentral Operations keeps our business moving. Our team...
-
Manager
2 weeks ago
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $180,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamOur Technology team is the backbone of the business,...
-
Head of Store Operations South
2 days ago
Hawthorn East, Victoria, Australia Coles Group Full time $100,000 - $120,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamCentral Operations keeps our business moving. Our team...
-
Senior Platform Manager
2 days ago
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $200,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About The TeamAs the way we shop continues to evolve, ourData and...
-
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $180,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About The TeamOur Technology team is the backbone of the business,...
-
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $180,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamOur Technology team is the backbone of the business,...
