Operations Support Manager
2 days ago
Family Doctor is seeking a dedicated Operations Support Manager to manage projects, implement solutions, provide training and mentoring to our network of Practice Managers. This role is based at our Support Office in Hawthorn East. The candidate will be open to travel as required.
About Us:
Located in Melbourne's eastern suburbs, Family Doctor is a privately owned, non-corporate, and forward-thinking medical group. We have experienced significant growth, operating 110 medical and dental centres across six states in Australia, with more expansion expected in the coming months and years. Our team collaborates to bring innovative solutions to our network of clinics.
About the Role:
We are seeking a full-time Operations Support Manager to provide additional support to our clinic Practice Managers. This role involves working closely with the Operations Team to achieve high-performing primary care delivery.
Responsibilities include:
- Overseeing various projects and initiatives
- Providing online training support to Practice Managers
- Assisting in data review and corrective actions
- Accreditation support across the network
- Ensure tools and software are fully implemented and adopted across the network
- Leading the preparation of the weekly Practice Manager meetings
- Prepare the fortnightly clinic analysis, practice reporting and adhoc analysis of indicators
- Internal liaison for the Operations Team with Finance, IT, GP Recruitment and Property
- Acquisitions
- Management of PIPs and WIPs across the network
- Manage PRODA linked services & delegations for the Organisation
- Projects and tasks as delegated by the COO and Operations Manager
About You:
- Experienced Medical Practice Manager of a General Practice
- Strong IT skills
- Strong business skills and understanding of the financial management of a medical business including Practice Incentive Programs
- Comprehensive understanding of the front end management, including Medicare rebates, debtor analysis, 3rd party claiming, Practice Incentives, MyMedicare, etc.
- Experience with Best Practice Software essential.
- Experience in Practice Accreditation.
- Desirable: working knowledge of Automed, Hot Doc, Health Engine, Cubiko and Tyro.
What we can give you:
- Free on-site parking
- Working closely with a great team
- Access to employee discount program & wellness hub
- Supportive work environment
-
Business Support Coordinator
7 days ago
Hawthorn, Victoria, Australia Sharp & Carter Business Support Full time $60,000 - $80,000 per yearMy client is a well-established project management firm with a strong reputation for delivering exceptional outcomes across private and government sectors. Known for their collaborative culture, long employee tenure, and hands-on leadership team, they take pride in maintaining long-term relationships and fostering a supportive, team-focused environment. This...
-
Head of Store Operations South
2 days ago
Hawthorn East, Victoria, Australia Coles Group Full time $100,000 - $120,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamCentral Operations keeps our business moving. Our team...
-
CFC Operations Continuous Improvement Lead
2 days ago
Hawthorn East, Victoria, Australia Coles Group Full time $90,000 - $120,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamAs the way we shop continues to evolve, our Digital...
-
Level 1 Support Engineer
7 days ago
Hawthorn East, Victoria, Australia Family Doctor Full time $60,000 - $90,000 per yearJoin a growing in-house IT team that keeps 110+ medical and dental centres running safely, securely, and on time across Australia. You'll be the first point of contact on the service desk, resolving issues fast, creating great customer experiences, and escalating effectively when needed. About Family Doctor Family Doctor is a GP-owned network operating...
-
Senior Platform Manager
4 days ago
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $200,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About The TeamAs the way we shop continues to evolve, ourData and...
-
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $180,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About The TeamOur Technology team is the backbone of the business,...
-
Project Manager
1 week ago
Hawthorn East, Victoria, Australia AE Smith Full time $90,000 - $120,000 per yearJob Title: Project ManagerCity: MelbourneRole Type: Full-timeWhy AE Smith?We are changing. After going back to a privately owned business model in 2023 AE Smith has gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical...
-
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $180,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamOur Technology team is the backbone of the business,...
-
Regional Manager
2 days ago
Hawthorn East, Victoria, Australia VIKTORIA & WOODS Full time $90,000 - $120,000 per yearJob Type: Permanent - Full TimeLocation: Head OfficeJob Category: Retail - Area ManagerAbout UsViktoria & Woods is an Australian brand known for creating modern, timeless and effortless designs that transcend seasons and generations.Established in 2004, we are committed to responsible sourcing, and using high quality fabrics and workmanship across every...
-
National Manager
4 days ago
Hawthorn East, Victoria, Australia Coles Group Full time $120,000 - $180,000 per yearWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamThe health, safety and wellbeing of our team members...